Field Applications Engineer

About TEVET LLC

For the past two decades, TEVET has been the leading federal reseller of engineering equipment and supplies, a premier provider of cutting‑edge solutions in technology and defense.

We specialize in providing Test and Measurement equipment and software for government agencies and their prime contractors.

We understand the complexities of the aerospace and defense industry's technical challenges and critical compliance requirements. Our commitment is to simplify the procurement process and continue the innovation journey.

TEVET is an equal‑opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The Field Applications Engineer (FAE) as a part of the Solutions team works in support of our Liberty Software‑Defined Instrument products and solutions (Liberty Product Line). The FAE is responsible for providing technical expertise and support to TEVET customers in the field of test and measurement equipment and Software‑Defined Instrumentation. This role involves working closely with customers to understand their specific needs, recommending suitable solutions, working with the TEVET sales and product development teams, and assisting with the implementation and troubleshooting of our Liberty Product Line.

Bridge the gap between customers and the technical aspects of TEVET's Liberty Product Line. The FAE is a technical expert and consultant, providing support and guidance to meet our customer's specific needs. Help to quickly qualify a sales opportunity for direction of sales activities. The technical customer advocate/interface to the TEVET R&D teams.

Provide exceptional support and guidance to customers in implementing and optimizing TEVET's Liberty Product Line. Ensure customer satisfaction, drive business growth, and contribute to the success of TEVET by delivering superior technical support, building strong customer relationships, and collaborating effectively with TEVET's internal teams.

Provides technical expertise, support, and guidance throughout the customer journey, to ensure customer success. Help customers effectively implement and optimize TEVET’s Liberty Product Line, troubleshoot issues, and act as a valuable technical resource for customers and internal teams.

The primary role of the Field Applications Engineer is focused on delivering exceptional technical support and expertise to customers, enabling them to effectively utilize TEVET’s Liberty Product Line for their specific applications.

• Understand the customer's needs and application as it relates to TEVET's product lines.
• Collaborate with the TEVET sales team and our partner's sales teams to identify potential customers and opportunities and provide technical expertise during the sales process, including customer visits, product demonstrations, and proposal preparation.
• Engage with customers to understand their test and measurement requirements and assist in selecting the appropriate Liberty Product Line solutions based on their specific applications and requirements.
• Build and maintain strong relationships with customers, understand their evolving needs, and provide ongoing support and technical advice to ensure customer satisfaction and loyalty.
• Conduct demonstrations, training sessions, and workshops for customers to showcase the features, benefits, and technical capabilities of Liberty Product Line highlighting its relevance to customers' needs.
• Support customers in the installation, setup, calibration, and training of TEVET's Liberty Product Line ensuring successful installation and optimal performance.
• Troubleshoot and resolve technical issues or concerns raised by customers, providing timely and effective solutions.
• Conduct on‑site visits and field testing to assist customers in using the Liberty Product Line, analyzing test results, and optimizing performance.
• Stay updated with industry test and measurement…