Customer Order Specialist
Job in
Oregon, Dane County, Wisconsin, 53575, USA
Listed on 2026-02-08
Listing for:
Atlas Copco Group
Full Time
position Listed on 2026-02-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Account Manager -
Sales
Customer Success Mgr./ CSM, Bilingual, Account Manager
Job Description & How to Apply Below
Overview
As a Customer Order Specialist, your mission is to ensure accurate and timely processing of customer orders while maintaining clear communication across departments to deliver exceptional service. You will report to Customer Service Team Lead.
You will
- Review all sales quotes against orders for accurate & complete information
- Data entry:
Accurately enter customer purchase order information into the sales system - Support clients through phone calls, email, mailings, fax and training events to ensure satisfaction and an ongoing relationship
- Direct customers to appropriate people for support questions
- Coordinate customer service & warranty returns
- Prepares customer info packet included with service product
- Collaboration between sales, customers, field service and production
- Other duties as assigned
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