Club Language Specialist & MLS Team Operations Manager

Position: Club Languange Specialist & MLS Team Operations Manager

Location: Commerce City, CO

Job : 379

# of Openings: 1

Job Title: Club Language Specialist & MLS Team Operations Manager

Business Unit: KSE

Location: Commerce City, CO—Dick’s Sporting Goods Park

Reports To: Director of Team Operations

Employment Type: Full Time– Salaried– Exempt

Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, 1

STBANK Center, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winner comm, Outdoor Sportsman Group and Sky Cam.

Nature of Work:

Colorado Rapids is looking for a multilingual individual to facilitate communication between non-native English speakers and other participants in the environment. In addition, this person will manage various aspects of 1st Team Operations.

• Facilitate effective communication for individual players with limited English proficiency, including:
  • Attend team trainings, meetings and matches to act as official interpreter for players who do not speak English fluently
  • Accompany them to Club events as needed, including media requests, player appearances, individual video sessions, treatment, or workouts
  • Translate written materials from other language into English or vice versa
• Manages and oversees language tutors for players and staff, including the search, onboarding and payment for tutors and other resources
• Assist with gathering and completing any immigration or league-related paperwork
• Creation, maintenance and distribution of the following 1st Team information:
  • Annual Calendar (internal)
  • Monthly Calendar (for distribution)
  • 2 Week Schedules (for distribution)
  • Travel itineraries (for distribution)
  • Communication Platform (Teamworks) updates across all programs
• Work with Director of Team Operations to ensure efficient operation of the 1st team’s daily environment (facility booking and setup, catering, communication, etc.)
• Coordinate logistics for all First-Team travel and events under the supervision of the Director of Team Operations:
  • Schedule flights
  • Hotel and meal accommodations
  • First Team players, technical staff and front office staff transportation
  • Per diem distribution
  • Credentials
  • Travel to all away matches to execute and confirm arrangements
• Performance of match-day responsibilities for both home and away matches, including:
  • Digital Match Roster
  • Match Coordination Meeting
  • Timely departure from locker room before and throughout match
  • MLS Competition requirements
  • Manage player and technical staff ticket requests
  • Prepare and deliver welcome package for visiting team
• Assist the Director of Team Operations in the creation and management of the 1st Team Operations Budget
• Other duties as assigned

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Working Conditions & Physical Demands:

• Typical Office Conditions
• Lift 50 lbs. daily
• Work in extreme weather conditions
• Work unusual hours including evenings, weekends, and holidays as needed
• Frequent travel

• Minimum
  • English speaker, with fluency in Spanish or Portuguese required. Proficiency in a third language preferred:
  • Minimum 1 year experience working with multi-cultural clientele
    • 1+ years’ experience as an interpreter/translator preferred
    • 1+ years’ experience within soccer industry preferred
  • Minimum 1 year experience in sport, operations, hospitality or related field
  • Bachelor’s degree in related field preferred
  • Driver’s License required for transportation of players to individual appointments and/or execution of tasks for…