Circulation Library Assistant

Job Requirements

This position is responsible for customer service and daily circulation functions of the library. Immediate supervisor responsibilities include:

• Greets patrons and provides customer service to ensure patron needs are satisfied.
• Performs circulation desk procedures, such as checking in and checking out materials, emptying book drop, collecting and recording fines and fees, processing and sending out overdue notices, and solving daily problem issues.
• Sorts and routes daily mail and packs and unpacks daily deliveries.
• Carries out routine procedures necessary for daily functioning of the automated system, processes patron holds, and maintains the holds shelf.
• Registers new patrons by verifying identification and address information and accurately entering the information in the library computer system.
• Monitors activity in the library and takes action to maintain behavior expectations in a friendly but firm manner when needed.
• Maintains confidentiality of patron information and performs all aspects of opening and closing the circulation desk.
• Processes library materials for inclusion in the collection, as directed.
• Inspects returned materials to determine that all parts are present and undamaged and follows up with patrons via phone and/or email as needed.
• Works cooperatively and communicates with other departments, library staff, and other SCLS staff regarding patron issues.
• Answers and routes incoming phone calls as needed.
• Assists with circulation, directional, and procedural questions.
• Answers basic reference questions and redirects more involved questions to appropriate personnel.
• Promotes library programs and registers patrons for programs.
• Assists patrons with mechanical operations of library equipment.
• Performs basic troubleshooting of technical equipment and contacts appropriate personnel for assistance as needed.
• Assists with mending and withdrawal of library materials.
• Documents receipt and return of interlibrary loan materials in the interlibrary loan computer system.
• Assists with library programs as directed.
• Assists in preparing displays and maintaining the public bulletin board.
• Shelves library materials and reads shelves for accuracy of order as required.
• Supports library pages by answering questions and providing direction on tasks, as appropriate.
• Assists in monitoring volunteers.
• Reconciles daily cash receipts and prepares weekly deposits including cash register and copier coin‑op receipts, and in‑library Friends of the Library donations.
• Assists with circulation reports.
• Checks in materials for inventory of the library collection.
• Attends staff and department meetings and participates in required training sessions, and stays current on library information, policies, and procedures by regularly reading communications including email and the staff blog.
• Completes light housekeeping tasks including dusting and cleaning, as needed.
• Performs other related duties as assigned.

High school diploma or GED, and one year of library experience using computer applications.

To apply, return a cover letter, resume, and application by 5 pm on Tuesday, March 10, 2026 to employment or Oregon Public Library, 200 N Alpine Pkwy, Oregon WI 53575.

Full job description and application are available at the Oregon Public Library or online gonPublic

Library.org/employment and (Use the "Apply for this Job" box below)..