Eligibility Worker; Public Benefits Specialist

Position Title: Benefit & Eligibility Worker (Public Benefits Specialist)

Initial Posting Date: 03/10/2026

Final date to receive applications: 03/24/2026

Agency: Department of Human Services

Salary Range: $4,519 - $5,988

Position Type: Employee

Position Title (duplicate): Benefit & Eligibility Worker (Public Benefits Specialist)

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Our diverse communities benefit from bilingual support. While not a requirement, preference will be given to candidates who possess this valuable skill.

Imagine being a guiding light for those in need. As a Benefit & Eligibility Worker (Public Benefit Specialist), you have an opportunity to embrace diversity, equity, inclusion, and respect as you build trust during difficult moments. Make a difference in people's lives while nurturing your career.

• Perform eligibility determinations, redeterminations, and periodic reviews.
• Conduct interviews with applicants applying for benefits.
• Communicate eligibility decisions to applicants.
• Provide person-centered services with a trauma-informed approach to identify needs.
• Be responsible for accurate and timely eligibility determinations across the state.
• Create a work environment where everyone feels welcomed, appreciated and valued.
• Participate in professional development opportunities and ongoing education of cultural awareness.

A valid driver’s license and acceptable driving record are required for this position.

• One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
• Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
• An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
• An equivalent combination of education, training, and experience relative to the class concept.

• Experience communicating respectfully with people from varied backgrounds and life situations.
• Experience providing clear, consistent service to customers in challenging or complex situations.
• Experience adjusting to changing tasks, priorities, or environments while maintaining accuracy.
• Experience working independently and contributing effectively to team settings.

Preference will be given to candidates that are bilingual in Spanish and English.

• Work will take place in offices and various community sites.
• Occasional travel is required for conducting community appointments or attending community events.
• The work schedule is Monday to Friday, 8 am to 5 pm PT, with possible fluctuations based on service needs.
• You may interact with individuals experiencing trauma or emotional distress. There may be times when individuals have difficulties with managing their emotional responses.
• You may meet situations requiring quick decision-making to ensure your safety or the safety of others.
• Some situations may involve exposure to health or hygiene concerns including communicable illnesses.

Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Your application materials are used to determine your starting salary range. Please ensure that all education and experience you would like considered are included in your application materials.
  
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