Certified Technician

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At Will Scot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve.

Learn more about Will Scot and who we are, here .

As North America’s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More .

The Certified Technician is responsible for safety, quality work associated with Get Ready, and Refurbishment activities to all WS products. The Certified Technician is expected to fully comply with all Will Scot policies and all relevant WS regulations. Success in this role will be dependent on the ability to conduct branch operations activities in a safe, cost-efficient, and high-quality manner.

Safety

• Acts in accordance with Will Scot Safety, Transportation, and Environmental Policies
• Leads and acts to promote employee health and safety results through creating a safer workplace, DuPont STOPââ¢, training and observations, and regularly scheduled assessments of the branch
• Attends periodic safety meetings
• Maintains a clean and organized work area
• * If applicable to the position: operates company vehicle safely and maintains a valid driverââ¬â¢s license and excellent driving record free from points

Fleet & Efficient Use of Resources

• Ensures that trailers are ready for scheduled delivery dates with high 1st time quality, and within established accuracy parameters +/- 10%
• Performs repairs, and modifications (where applicable), to all products to include framing and finish carpentry, electrical, flooring, plumbing, painting, running gear, and all other facets of modular building repair
• Performs certified trades work on units on at least one of the following: plumbing, electrical, carpentry
• Maintains proper inventory levels of all equipment, tools, and materials required to complete daily service tasks
• Performs service-related tasks in the yard, as requested by the Branch Operations Leader/Production Supervisor, to include check-in/out (off/on rent) inspections of off rented buildings by physically inspecting to determine repair scope of work, as well as damages for invoicing the customer. Create floor plan drawings as needed and relocate fleet units within the branch lot
• Performs HVAC system checks and maintenance per company guidelines
• May be assigned all duties pertaining to Field Service Tech (see JD) as business dictates

Customer Focus

• Uses Net Promoter System (NPS) to provide timely correspondence and to address internal issues
• Ensure On Time in Full Deliveries and Returns
• Drives high levels of product quality (