Business Development Manager- Final Mile

Overview

We are seeking a high-performing Business Development Manager to drive new customer acquisitions within our Final Mile Heavy Bulky Home Delivery business. This role focuses on identifying, pursuing, and winning new logos across furniture, appliances, home improvement, fitness equipment & other oversized consumer goods verticals. The ideal candidate is a proven hunter with deep knowledge of final mile logistics, white-glove delivery, and installation services, and a strong network across retailers, manufacturers, and e-commerce brands.

As a Business Development Manager
, your work goes beyond selling — you will identify and win new-logo business, partner strategically with prospects, and build trusted relationships that lead to enduring value and transformational growth.

As a key member of the North America Business Development team
, your focus will be to generate and close new business for our final mile heavy bulky home delivery division. You will identify ideal target customers using data, insight, and intuition — and you’ll position Maersk as the logistics partner that delivers clarity, reliability, and innovation. In this position you will be responsible for outreach, identifying and prospecting new logos for Maersk Ground Freight and generating sales as well as building a sales pipeline that allows consistent business growth for ground freight.

• New Business Development

• Own the full sales cycle from prospecting and lead generation through contract execution and onboarding

• Acquiring new enterprise and mid-market customers requiring heavy bulky, white-glove, and in-home delivery solutions

• Target shippers in furniture, appliances, bedding, fitness equipment, home décor, home improvement and specialty retail

• Develop account strategies to penetrate complex organizations with multiple decision-makers

• Solution Selling

• Sell value-based final mile solutions including:

• Heavy bulky threshold and white-glove delivery

• Room-of-choice, unpacking, assembly, and installation

• Returns, reverse logistics, and haul-away services

• Dedicated and hybrid delivery models

• Complex installations

• Collaborate with operations, pricing, and solution design teams to create customized delivery solutions

• Present compelling proposals that balance service, scalability, and cost

• Market & Relationship Management

• Build and maintain strong executive-level relationships with customers and prospects

• Represent the company at industry events, trade shows, and customer meetings

• Stay informed on market trends, competitor offerings, and customer expectations in final mile logistics

• Performance & Reporting

• Consistently meet or exceed new business revenue and margin targets

• Maintain accurate pipeline management and forecasting in CRM

• Provide regular updates on sales activity, win/loss insights, and market intelligence

• Travel: 30-50%

• Win New-Logo Business: You are laser-focused on acquiring new customers. You identify, engage, and convert high-potential prospects into long-term Maersk clients.

• Prioritize with Insight: Use multiple data sources — market intelligence, CRM analytics, supply chain databases, and internal benchmarks — to segment and prioritize target accounts with the highest potential value and strategic fit.

• Lead with Empathy and
  
  Purpose:
  
  Build relationships through genuine understanding, active listening, and customer-first engagement. You earn trust and influence by putting the customer’s goals at the center.

• Collaborate to Win: Work closely with solution engineering, operations, product, pricing, and legal to craft compelling proposals that balance commercial goals with operational feasibility.

• Own the Sales Cycle: Use structured sales methodologies (Maersk Value Selling, Challenger, Miller Heiman, SPIN, etc.) to manage the full sales lifecycle from first contact to contract signature.

• Build a Better Pipeline: Keep a strong and healthy pipeline in SFDC - , driven by both proactive outreach and strategic account targeting.

• Execute with Discipline: Use Covey’s principle of Beginning with the End in Mind — set clear objectives, measure results, and constantly improve your approach.