Data Center Network Deploy Technician, Infrastructure Delivery

Job Overview

Amazon Data Services, Inc. is part of AWS Infrastructure Services, which owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that keep customers continually connected to innovation. This role places you in a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles to help deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of next‑generation networks, assist in capacity management, and help develop innovative ways to automate and scale our network infrastructure.

• Managing work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaborating with various stakeholders to remove project obstacles
• Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
• Specifying power and cooling requirements and ensuring hardware racking/stacking completed for new equipment
• Participating in the migration, basic configuration and rollout of new or upgraded hardware

• Regularly lift and/or move up to 40 pounds; participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with primary responder rotation and after-hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation

Traveling within and outside of the regional work area is required.

Amazon values work‑life harmony and is committed to flexibility as part of its working culture. Inclusive team culture fosters learning and curiosity, and mentorship and career growth resources help you develop into a better‑rounded professional.

• 2+ years of computer hardware troubleshooting and repair experience
• 1+ year of computer networking experience
• High school or equivalent diploma

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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