Parts and Warranty Administrator

The schedule for this position is Thursday through Sunday, consisting of four 10-hour shifts from 11:00 a.m. to 10:00 p.m.

The Parts and Warranty Administrator is responsible for maintaining inventory, submitting warranty claims, processing parts, returning cores to vendors, and tracking warranty periods of all parts. This position serves as a liaison between manufacturers and vendors resolving claims and requesting authorizations.

• Bachelor's degree in Aviation Management, Maintenance, Technology or a related filed. A combination of education and experience may be substituted
• A minimum of three years of related parts management experience
• Intermediate to advanced MS Office proficiency
• A drive to deliver customer service excellence
• Ability to prioritize, work proficiently under time constraints, process information quickly and make sound business decisions
• Solid understanding of how procurement principles, including planning, transportation, shipping cost and negotiation techniques impact purchasing
• Able to travel by personal or company vehicle throughout LFN’s service area. Must possess a valid driver’s license and automobile in good repair, provide proof of auto insurance and meet LFN’s Driver’s Policy requirements

• Track inventory and stock as needed electronically
• File and track warranty claims, returns and cores
• Process warranty parts/core returns to vendors
• Verify criteria required by vendor or manufacturer prior to submission of claims
• Provide warranty verification, authorization and support for LFN aircraft
• Work with accounting to process vendor and customer credits
• Maintain inventory control of cores/returns
• Perform required receiving inspection for new and continued-serviced parts for serviceability, including but not limited to, verifying certification from manufacturer or overhaul facility and inspecting for shipping damage
• Familiarity with supply chain management, inventory control, and materials management productivity techniques utilizing industry accepted best practices

• Ensure adherence to LFN safety and risk management culture as outlined in Safety and Risk Management Agreement, SMS, and related policies
• Preserve safety and risk management culture and rules
• Report all concerns related to safety and risk management immediately, working with Director of Safety and Risk Management, Director of Quality Management and others as needed
• Be knowledgeable regarding all safety and risk management policies and procedures; be an agent for communicating safety and risk management information

• Competitive pay
• 401(k) with a 100% vested employer contribution — your future grows from day one
• Tenure bonuses to reward your loyalty and long-term commitment

• Comprehensive Medical, Dental, and Vision coverage
• Company-paid Life and AD&D Insurance
• Company-paid Short & Long-Term Disability Insurance for peace of mind
• Wellness Reimbursement Program to support your health goals
• Complimentary Life Flight Network Membership for you and your household

• Paid Parental Leave to support growing families
• Adoption Assistance for those building families in new ways
• Bereavement Leave (including for pets) — because every family member matters
• Paid Volunteer Time — make a difference in the community, on us
• Generous Paid Time Off, starting at nearly 4 weeks annually for full-time employees

• Tuition and Training Reimbursement to invest in your professional development
• Employee Recognition Awards celebrating your impact and achievements
• Multilingual Stipend to honor the value of diverse communication skills

Join Life Flight Network and be part of a team that takes care of those who care for others — both in and out of the workplace.

All candidates are subject to drug screening and background investigation.

Life Flight Network is an equal opportunity employer.