Regional Product Support Manager – Parts & Service; Multi

REGIONAL PRODUCT SUPPORT MANAGER - PARTS & SERVICE (MULTI-LOCATION)

Are you a proven leader driven by results? Are you looking for the autonomy to lead and shape a multi-location Parts & Service organization? This senior regional role oversees Parts & Service operations across five John Deere Ag & Turf dealerships in Northern Oregon.

Pape' Machinery, a premier John Deere dealer and one of the most respected capital equipment organizations in the West, is seeking a Regional Product Support Manager to lead Parts and Service operations across five John Deere Ag & Turf locations in Northern Oregon.

This role goes beyond a traditional parts and service manager position. It is a senior regional leadership role with broad authority, full Parts and Service P&L responsibility, and a direct impact on customer uptime, profitability, and long-term performance.

• Lead Parts and Service performance across five locations (Donald, Gresham, Hillsboro, McMinnville, and Salem).
• Own overall Parts and Service financial performance, including revenue, margins, and expenses.
• Lead and develop branch Parts and Service Managers and their teams.
• Set clear regional priorities and operating standards aligned with Papé and John Deere.
• Improve efficiency through labor management, inventory control, forecasting, and WIP discipline.
• Develop future leaders and strengthen the management bench.
• Partner with Sales, Precision Ag, and senior leadership to grow market share.

• Leadership experience in a capital equipment dealership or similar environment (Ag, Turf, Construction, Trucking, or related).
• Hands‑on experience running Parts and Service with real financial responsibility.
• Comfort managing budgets, forecasts, and operating expenses.
• A track record of developing leaders and improving performance.
• Strong communication skills with customers, teams, and leadership.

Relocation support is available for the right candidate.

Competitive Salary (Depending on Experience) + Bonus Opportunity

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match;
  Medical, Dental, Vision and Prescription Insurance;
  Flexible Spending Accounts (Flex Plans);
  Life Insurance;
  Short- and Long-Term Disability Insurance;
  Employee Assistance Program;
  Online and Instructor-Led Training;
  Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays
  – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement
  – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation
  — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment
  – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact
  – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training
  – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug‑free workplace and as such, requires candidates to successfully pass a pre‑employment drug test.