General Manager

Description

COMPANY OVERVIEW:

At Manzanita Beach Getaway Rentals, we’re not just offering a job, we’re offering a chance to be part of something that sets the standard for vacation rental hospitality on the Oregon Coast. Our company is committed to maintaining the highest level of service for our guests and homeowners. We manage a carefully curated portfolio of properties and pride ourselves on our consistency, professionalism, and dedication to detail.

We believe there’sno better place to lead than Manzanita, OR. This is a thriving coastal city with a small-town feel andbigenergy. With historic charm, and easy access to the beautiful beaches, Manzanita offers the perfect mix of work-life balance and adventure.

Ifyou’rea strategic, results-driven leader looking to make your mark while enjoying the best of coastal living, Manzanita Beach Getaway Rentals is where you belong.

POSITION SUMMARY:

Manzanita Beach Getaway is looking for an ambitious, strategic thinker committed to delivering exceptional results. As our
General Manager,you’lloversee every aspect of our property management operations, ensuringa seamlessexperience for guests, homeowners, and team members. Reporting directly to the COO,you’ll collaborate on growth strategies, implement innovative solutions, and foster a culture of excellence.

In this position, you can expect each day to be filled with variety, ensuring our standards are adhered to while effectivelyoptimizingstaff and budgeting resources. As a leader,you’llinspire our team to reach new heights, tackle challenges, and build lasting connections with both.

This role has your name on it ifyou’rea confident problem-solver whodoesn’tshy away from taking initiative and leading by example. Ifyou’rea fast-moving leader who enjoys the freedom to manage your day and see the direct impact of your work, this is your opportunity to take charge of a business with immense potential.

This role will require you to visit properties to oversee operations, inspect units, and meet with property owners, staff, vendors, and property prospects, when not in the office.

Attendance and travel for industry events, conferences and/or vendor negotiations may be required.

RESPONSIBILITIES:

• Lead and Oversee Operations
  :
  Oversee the day-to-day operations across all departments (guest services, housekeeping, maintenance, vendor relations, etc.) to ensure seamless operations and exceptional guest experiences. Forecast departmental personnel needs. Personnel responsibilities include recruiting, onboarding, training, auditing, corrective action, and offboarding for all departmental personnel,contractors and vendors.

• Develop Strategic Plans:Drive revenue growth and operational efficiency through strategic planning and performance monitoring. Track KPIs and make data-driven decisions that drive results. Develop strategies to expand the property portfolio, increase profitability, and elevate brand presence and scale with company growth.

• Team Leadership and Development:Inspire and manage a team, providing continuous training and development opportunities. Conduct regular team meetings and calibrations.

• Stakeholder Relationship Management:Build andmaintainstrong relationships with property owners, guests, vendors, and community partners.

• Financial Analysis and Optimization:Analyze financial data tooptimizerevenue and minimize expenses while ensuring compliance with laws and policies. Own the P&L performance for the location, including revenue, labor, and expense management. Review the budget to ensure adequate funds are planned for operations. Monitor KPIs and financial performance toidentifyopportunities for growth and improvement.

• Customer Satisfaction:Ensure exceptional guest and owner experiences, from pre-arrival to post-departure. Resolve guest complaints promptly andmaintaina high levelof customer satisfaction.

• Innovative Marketing Strategies:Partner with Marketing and represent the company at industry events, networking functions, and community meetings to promote services and build brand awareness.

QUALIFICATIONS:

• Minimum of 3+ years of progressive leadership experience in operations is required, preferably within the…