Program Manager-Tillamook

Program Manager-Tillamook County

North West Senior and Disability Services (NWSDS) is a local intergovernmental agency dedicated to supporting seniors and adults with disabilities through programs that promote dignity, choice, and independence. Established in 1982, NWSDS serves communities across

Clatsop, Marion, Polk, Tillamook, and Yamhill counties.

We are currently seeking a Program Manager for our Tillamook office. This is an opportunity for a thoughtful, collaborative leader to usetheir management skills in a meaningful, mission-driven environment while supporting services that make a real difference in the community.

Recruitment #:

Closes
:
January 29, 2026

Salary range
: S6485 - $9199 per month

(Salary placement is based on education, training, and relevant experience in accordance with the agency’s pay equity analysis and internal compensation practices.)

Generous Benefit Package Includes: Medical/Dental 100% paid for employee and 90-98% for dependents: generous Paid-timeoff including vacation, sick leave, personal leave, and holidays, Public Employee Retirement (PERS), Employee Assistance Plan, Long Term Disability, Employment qualifies for Public Service Loan Forgiveness Program (PSLF).

The Program Manager is responsible for overseeing social service programs that support seniors and adults with disabilities, including Medicare Savings Programs, Medicaid, the Supplemental Nutrition Assistance Program (SNAP), and long-term services and supports. This position supervises and guides staff who administer these programs, ensuring services are delivered accurately, timely, and in compliance with state and federal requirements, agency policies, and contractual obligations.

The Program Manager is accountable for program performance, service quality, and equitable access to services for individuals and families in the community. This role also builds and maintains collaborative relationships with community partners, healthcare providers, and state agencies to support effective service delivery, promote person-centered care, and strengthen program outcomes.

This description does not describe all duties performed. This summary provides examples of typical tasks performed.

• Provide oversight of social service programs serving seniors and adults with disabilities, including Medicare Savings Programs, Medicaid, the Supplemental Nutrition Assistance Program (SNAP), and related long-term services and supports.
• Supervise and support staff who administer benefits and services, ensuring accurate, timely, and compliant service delivery in accordance with state and federal requirements, agency policies, and contractual obligations.
• Monitor program performance, caseload activity, and service outcomes; review cases and quality assurance information to support continuous improvement.
• Analyze, develop, and implement policies, procedures, and operational practices to meet program goals and regulatory requirements.
• Promote person-centered, culturally responsive service delivery and ensure equitable access to services for diverse populations, including individuals with limited English proficiency.
• Build and maintain collaborative relationships with community partners, healthcare providers, state agencies, and service organizations to support effective service coordination and consumer safety.
• Model and promote agency values, effective communication, ethical conduct, and high-quality customer service.
• Identify and mitigate program and operational risks, including compliance, privacy, and mandatory reporting requirements.

• Knowledge of public assistance and social service programs, including Medicaid, Medicare Savings Programs, SNAP, and services for seniors and adults with disabilities.
• Knowledge of state and federal regulations, confidentiality and privacy requirements, and mandatory reporting laws.
• Ability to supervise, coach, and support staff; assess performance; and foster a collaborative, accountable work environment.
• Ability to interpret and apply complex regulations and communicate requirements clearly to staff and partners.
• Strong decision-making,…