Infrastructure Delivery Manager II

Infrastructure Delivery Manager II at Amazon Web Services (AWS)

Join to apply for the Infrastructure Delivery Manager II role at Amazon Web Services (AWS). AWS is a fast‑paced technology company and a leader in data centers. We are expanding our infrastructure management team and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level.

The successful candidate will create sustainable processes and standards, and drive automation opportunities to reduce delivery cycle times and improve quality without impacting network availability.

The mission of the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment, grow and mentor a team, track budgets, provide strategic direction, and propose technical solutions. The manager will also be responsible for installing and delivering our network equipment and related infrastructures, as well as driving low‑voltage structured cabling across the Amazon data center platform.

Key job responsibilities:

• Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
• Manage inbound capacity from receiving through deployment stages.
• Manage the installation of network and cabling infrastructure in a data center environment.
• Guide, train and educate staff on best practices related to all service owner issues.
• Manage tasks and deliverables across small to large‑size projects.
• Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs.
• Provide weekly reports to the data center manager.
• Coordinate team resources to support project and delivery needs, including emergency projects, change management, maintenance windows, and potential off‑hours/on‑call needs.
• Recruit and train data technicians to ensure appropriate staffing levels.
• Host weekly staff meetings.
• Drive compliance with Amazon performance‑management requirements.
• Up to 10‑20% travel.
• Possible weekend shift coverage required.

Basic Qualifications:

• 4+ years of leading technology teams as an information technology operations manager, or a bachelor’s degree.

Preferred Qualifications:

• 5+ years of developing a team of technical professionals across multiple locations.
• 6+ years of data center design, construction, operations, or facility maintenance experience.
• Experience representing your team or technical area to senior management.
• Experience in data center design, construction, operations, or facility maintenance.
• Experience organizing, prioritizing and scheduling work assignments.

About The Team
Amazon values diverse experiences and encourages candidates to apply even if they do not meet all of the preferred qualifications. We value work‑life harmony and strive for flexibility. AWS values curiosity, inclusion, and mentorship. Our inclusive culture fosters collaboration and innovation. We continuously raise our performance bar and provide career‑advancing resources.

Equal Opportunity & Inclusion
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We provide accommodations for applicants with disabilities during the application and hiring process.

Compensation
The base pay for this position ranges from $96,900/year in our lowest geographic market up to $216,800/year in our highest geographic market. Pay is based on multiple factors including market location and may vary depending on job‑related knowledge, skills, and experience. Equity, sign‑on payments, and other forms of compensation may be offered as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

Seniorities:
Mid‑Senior level

Employment type:

Full‑time
Job function:
Information Technology, Consulting, and Engineering
Industries: IT Services and IT Consulting

Company:
Amazon Data Services, Inc.
Job : A3143090