NetSuite Support Lead/Manager
Job in
Myrtle Point, Coos County, Oregon, 97458, USA
Listed on 2026-01-12
Listing for:
Arista Networks
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Support, Systems Analyst, IT Business Analyst, IT Consultant
Job Description & How to Apply Below
Employer Industry: Networking and Cloud Computing Solutions
Why consider this job opportunity- Salary up to $170,000
- Potential for discretionary bonuses and equity participation
- Comprehensive benefits package including medical, dental, vision, and wellbeing support
- Opportunity for career advancement and growth within a global enterprise
- Work in a hybrid environment, combining remote and on-site work
- Be part of an award-winning company recognized for diversity and work-life balance
- Lead the global support team to triage, diagnose, and resolve critical Net Suite production issues within defined SLAs
- Define and enforce standardized support procedures, communication protocols, and escalation matrices for Net Suite environments
- Implement monitoring solutions to proactively identify system health issues and performance bottlenecks
- Drive root cause analysis for recurring incidents, translating operational failures into actionable improvements
- Manage support requests related to user access, configuration, and integration issues across Net Suite modules
- BS/BA or higher in Computer Science or Management Information Systems
- 10+ years of experience with ERP Manufacturing/Supply Chain/Finance & Accounting systems
- 6+ years of experience in developing workflows with ERP customization platforms
- Deep functional knowledge of ERP core processes including Manufacturing, Procure to Pay, and Order to Cash
- Understanding of SOX compliance requirements in financial systems
- Experience working in a complex environment with multiple business teams, such as Finance and Manufacturing
- Strong oral and written communication skills with the ability to create business requirements and technical design documents
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