Senior Client Solutions Coordinator

We’re growing and looking to add a superstar to our team in the role of Senior Client Solutions Coordinator!

This isn’t a standard sales admin job. It’s a critical role connecting our sales, service, and solutions teams. You’ll create quotes, coordinate proposals, manage vendor deal registrations, and help our internal teams deliver smooth, accurate results. If you thrive on technology, love precision, and enjoy improving processes using tools like Microsoft Copilot, this is the role for you.

Founded in 1997, Internetworks is a managed IT services provider that keeps businesses connected through technology, teamwork, and community. We support over 200 organizations with managed IT services, projects, and professional solutions. Our culture blends friendly collaboration with a drive for technical excellence. Think IT superheroes who believe great service is both personal and professional.

You’ll work behind the scenes to make sure every quote, proposal, and deal runs seamlessly from request to completion.

• Quote and Proposal Creation – Build accurate, detailed client quotes and proposals using tools like Quoter or Connect Wise Sell.
• Product and Service Support – Help our Client Account Managers (CAMs) and Solutions team choose the right IT products and services for each client.
• Vendor Coordination – Work directly with vendors like Dell, Cisco, and Microsoft to secure pricing, register deals, and confirm product details.
• Agreement and Renewal Management – Maintain visibility into renewals for warranties, licensing, and service agreements to keep client solutions up to date.
• Sales Operations Support – Ensure proposals and supporting materials are complete, accurate, and ready for delivery to clients.
• AI and Process Improvement – Use AI tools like Microsoft Copilot to draft proposal text, summarize product specs, and improve internal documentation.
• Cross-Team Collaboration – Coordinate closely with CAMs, the Service team, and the Solutions group to ensure consistency and clear communication.

• 3+ years of experience in IT sales support, quoting, or sales operations (MSP or reseller experience preferred)
• Strong knowledge of IT hardware and services including laptops, servers, networking, and Microsoft 365 licensing
• Exceptional attention to detail and accuracy in pricing, SKUs, and specifications
• Organized, methodical, and able to manage multiple quote and proposal requests at once
• Excellent written and verbal communication skills
• Proficiency with CRM and quoting tools such as Quoter or Connect Wise
• Comfortable learning and using new tools like Microsoft Copilot to increase efficiency

• Experience with vendor deal registrations and manufacturer programs
• Familiarity with Connect Wise Manage or similar PSA platforms
• Demonstrated ability to improve or streamline sales processes
• Certifications or continuing education in sales operations, vendor management, or IT products

• Start the day reviewing quote requests from CAMs and preparing a proposal comparing two Dell workstation models.
• Join the sales huddle to share updates on deal registrations and upcoming renewals.
• Finalize two approved quotes and update project teams on product lead times.
• Use Copilot to summarize vendor product updates for the team.
• End the day confirming that all proposals are logged and accurate, then enjoy a cold brew or kombucha with your teammates.

• Competitive salary and incentive-based bonuses
• Industry-leading paid time off
• Comprehensive medical, dental, and vision coverage
• 401(k) with employer match
• Professional development opportunities with partners like Microsoft, Cisco, and Dell

• Team events including trivia nights, camping trips, and legendary holiday parties
• Continuous learning with lunch-and-learns, certifications, and access to the latest tech
• A workplace where camaraderie, accountability, and excellence go hand in hand

Send us:

• Your resume
• A cover letter referencing the Senior Client Solutions Coordinator role and explaining why you’re a strong fit

• A brief one-way video interview
• A live interview focused on your organization, quoting, and coordination skills
• A background check and driving record review

Internetworks is committed to building an inclusive, welcoming environment. We do not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.

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