Clinical Informatics Specialist- Ancillary

Clinical Informatics Specialist – Ancillary

Under the day-to-day direction of the Clinical Informatics Coordinator and the strategic direction of the Chief Information Officer, the Clinical Informatics Specialist (Ancillary Focus) acts as a bridge between clinical operations and information technology, ensuring that ancillary systems (Radiology, Laboratory, Cardiopulmonary, etc.) and the Electronic Medical Record (EMR) support safe, efficient, and effective patient care. This role combines healthcare knowledge with informatics expertise to optimize workflows, improve system usability, and maintain compliance with regulatory standards.

• Serves as a subject matter expert for ancillary applications integrated with Epic EMR (e.g., Radiant, Beaker, Ambulatory).
• Provides day-to-day support for Epic and ancillary systems, including troubleshooting, configuration, and workflow optimization.
• Collaborates with clinical and operational teams to assess needs and translate them into system requirements.
• Collaborates with cross-functional teams to align change strategies with organizational goals, monitor adoption metrics, and provide ongoing support to minimize disruption and maximize value from implemented changes.
• Develops and delivers training for ancillary staff on system functionality and best practices.
• Analyzes workflows and data to identify improvement opportunities and ensure compliance with organizational and regulatory standards.
• Develops and maintains documentation for workflows, policies, and system changes.
• Performs other duties as assigned or requested to support the overall needs of the department, and in accordance with Curry Health Network’s Mission, Vision and Shared Values.

• Service: We serve with compassion and understanding.
• Teamwork: We are one team – each one of us makes a difference.
• Curiosity: We promote learning.
• Integrity: We live by honesty, trust, and doing the right thing by our organizational values.

• Bachelor’s degree in Healthcare, Information Technology, or relevant clinical licensure preferred.
• 2-3 years of experience in clinical informatics or healthcare IT support preferred.
• Hands on experience with Epic EMR preferred. Epic certification preferred.
• Familiarity with ancillary systems such as Radiology (RIS/PACS), Laboratory (LIS), and/or Cardiopulmonary applications.

• Strong understanding of outpatient care processes and orders. Experience with clinical workflows in ancillary departments preferred.
• Strong analytical and problem-solving abilities to identify inefficiencies, bottlenecks, and areas for improvement.
• Excellent communication and collaboration skills with capacity to work with cross-functional teams to map processes effectively.
• Ability to manage multiple priorities in a fast-paced environment.
• Active Listening and Interviewing is essential for gathering information from subject matter experts (SMEs) to accurately capture existing processes and requirements.
• Process Mapping and Flowcharting:
  Understanding standard symbols and techniques for visually representing workflows (e.g., swim lane diagrams).
• Quality Assurance Methodologies:
  Familiarity with frameworks like Lean, Six Sigma, or Agile can help in identifying waste and optimizing processes.
• Familiarity with interoperability standards (HL7, FHIR) preferred.
• Experience with tools such as Microsoft Office 365 and Visio.
• Competent in HIPAA privacy and security rules.

• None of the time:
  Taste or Smell
• Up to 1/3 of the time:
  Stand;
  Reach with hands and arms
• From 1/3 to 1/2 of the time:
  Walk and Reach with Hands & Arms
• Up 2/3 of the time and more:
  Sit;
  Talk or hear;
  Use hands to finger, handle or feel

• None of the time: up to or more than 100 pounds
• Up to 1/3 of the time: up to 10 pounds
• From 1/3 to 1/2 of the time: no requirement
• Up to 2/3 of the time and more: no requirement

Close, distance, color, peripheral, depth perception and the ability to adjust focus.

Typical noise level for the work environment is: very quiet to moderate noise.

Hearing requirements: ability to hear alarms on equipment, patient call and instructions.

• From 1 – 2 hours per day: foot control
• From 3 – 4 hours per day: grasping: firm/heavy; fine dexterity
• From 5 – 6 hours per day: grasping: simple/light
• From 7+ hours per day: hands; grasping: simple, light