Supervisor, Arcade and Attractions

Address 21650 SW Langer Farms Pkwy, Sherwood, OR 97140, USA

Compensation $19.30/hour

Langer’s is looking for team supervisors who are outgoing, friendly, and dedicated to providing great customer and team member experiences. Supervisors are responsible for overseeing daily operations while helping to develop team members in various roles throughout the building. Our goal at Langer’s is to provide an unforgettable experience for our guests and a great place to work for our team.

• Our supervisors start at 19.30/hour
  . This is not a food service position and is not eligible for tips, but is eligible for event service charge.
• All Langer's team members are eligible to participate in the employee discount plan featuring deals on food and attractions.
• Team members that regularly work 30 or more hours per week may be eligible to participate in Langer's benefits plans.
• Langer's is proud to offer tuition reimbursement of up to $5,250 per year for qualified team members.

Supervisors must be 18 or older.

• OLCC and Food Handler Permits required. Langer's does not cover the cost of these permits.
• We expect our supervisors to communicate effectively with all team members and guests.
• Demonstrated experience in a lead or previous supervisory role is preferred.

As a member of our Supervisor team, you will be performing the following duties:

• Monitors team member performance to ensure that guest experience standards are consistently being met.
• Assist in completing training checklists for team members across all departments.
• Coaches, councils, and motivates team members to ensure peak performance and positive guest experience.
• Performs walk through of the facility many times per day to ensure that all guest experience, safety, and cleanliness standards are met.
• Identifies and addresses undesirable or unsafe behavior of guests or team members in prompt and professional manner.
• Promptly addresses guest complaints while documenting and informing upper management of larger issues without an immediate fix.
• Fill in for various business functions in the attractions areas as needed.
• Manage breaks and meal periods daily for scheduled team members.

Langer's is an Equal Opportunity Employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, sex, age, national origin or ancestry, marital status, pregnancy, veteran's status, genetic information, sexual orientation, gender identity, physical or mental disability or any other consideration protected by federal, state, or local laws.