Data Center Chief Engineer - Night , DCC Communities

Overview

Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You6ll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide.

The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We9re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain.

You9ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You9ll collaborate with people across AWS to deliver high standards for safety and security while providing capacity at low cost, and you9ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE:

Amazon does not sponsor immigration visas for this role. Lump sum relocation stipends are provided to eligible candidates.

• Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on critical systems (switch gear, generators, UPS, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.).
• Perform root cause analysis of equipment failures and troubleshooting within internal Service Level Agreements (SLA).
• Provide training and guidance to Engineering Operations Technicians and collaborate with the Facility Manager to set team culture.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Assist in building out new facilities and projects to increase facility efficiency.
• Occasionally work outside normal hours for routine maintenance and respond to out-of-hours emergency calls.
• Communicate complex technical information to a non-technical audience.
• Coordinate with IT managers and business leaders to manage capacity, safety, performance, reliability, and efficiency.
• Ensure safety procedures are adhered to by vendors and staff.
• Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance.
• Utilize Microsoft Excel, Word, Outlook, and other basic administrative tools for day-to-day tasks.

• Willingness and ability to work in physical conditions with reasonable accommodation: regularly lift and/or move up to 39 pounds independently; participate in group lifts for 40+ pounds; maintain balance and perform construction tasks on ladders; walk, use hands, reach, stoop, kneel, crouch, crawl, climb, bend, and work above shoulders; wear provided ear protection.
• Role may require travel between data centers or relocation-related travel to training sites until assigned site is operational.

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternate sites during training or until facility is operational.
• Travel frequency varies based on business needs and facility status.
• Candidates must be able to travel over 50 miles or commute less than 50 miles to active data center sites as required.

• 3+ years of experience with Microsoft Office products.
• 3+ years of experience in mission-critical facilities (e.g., hospital, military facility, public safety facility) including industrial electrical and mechanical systems.
• Experience reading and writing procedures, technical documents, and engineering drawings.

• Experience in data center engineering or operations.
• Experience in construction or project management.
• Experience leading technical teams through daily operations and maintenance evolutions.
• Must be able to work in an environment involving walking, stooping, bending, and climbing to access equipment.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture…