Chief Engineer, Data Center Engineering Operations

Chief Engineer, Data Center Engineering Operations

Join to apply for the Chief Engineer, Data Center Engineering Operations role at Amazon Web Services (AWS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own projects to completion.

• Act as the primary escalation point for all facilities‑related issues.
• Oversee operation and management of routine and emergency services on critical systems such as switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems.
• Perform root cause analysis of equipment failures and troubleshoot facilities within internal Service Level Agreements.
• Provide training and guidance to Engineering Operations Technicians and work with the Facility Manager to set team culture.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Assist in the build‑out of new facilities and projects to increase current facility efficiency.
• Work outside normal business hours for routine maintenance and respond to out‑of‑hours emergency calls.
• Communicate complex technical information to non‑technical audiences.
• Coordinate with IT managers and other business leaders to manage projects, capacity, and optimize plant safety, performance, reliability, and efficiency.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance.
• Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day‑to‑day tasks.

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations.
• Regularly lift and/or move up to 39 pounds independently.
• Participate in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

• 3+ years of electrical or mechanical experience.
• 3+ years of data center or mission critical facilities experience (e.g., hospital, military facility, public safety facility).
• Technical (Military/Trade School) training or degree in a relevant field (e.g., electrical, mechanical).

• 4+ years of data center engineering experience.
• Associate’s degree or above, or Bachelor’s degree.
• Experience leading teams.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on.

You’ll join a diverse team of software, hardware, network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for…