More jobs:
Customer Service Intelligence & Speech Analytics Analyst
Job in
Days Creek, Douglas County, Oregon, 97429, USA
Listed on 2026-02-28
Listing for:
The Forum
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Technical Support -
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading housing organization is seeking a Customer Service Intelligence, Speech & Quality Analyst to enhance customer experiences through data-driven insights. This role demands exceptional analytical prowess and customer focus. You will manage speech analytics, improve service quality, and produce insightful reports for stakeholders. Ideal candidates will have robust data analysis experience, especially within housing, and a solid grasp of telephony and IVR systems.
Join this organization to make a meaningful difference in customer satisfaction and service quality.
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