Senior Director, Portfolio Commercialization & Monetization

Ready to be a Titan?

Service Titan is hiring a Senior Director, Portfolio Commercialization & Monetization to report into our VP of Pricing and Packaging. This leader will design and drive portfolio-level monetization and commercialization capabilities across Core, Pro Products, Fintech, and Acquisitions.

You’ll partner closely with the VP of Pricing and Packaging , as well as Product and General Managers, to define a consistent framework to evaluate material new innovations with monetization potential to firm up product pitches, business cases, and roadmap prioritization. This highly cross-functional role collaborates with Finance, Revenue Ops, Sales, Marketing, and IT to ensure monetization rigor and measurable launch outcomes across the portfolio.

• Partner with the VP of Pricing and Packaging and Product leadership to define and operationalize a consistent framework for assessing monetization potential across innovations and investments.

• Ensure business case development / pitches are grounded with monetization inputs grounded in customer value, willingness-to-pay, and revenue impact.

• Guide portfolio and product teams in embedding monetization principles into innovation planning and stage-gate reviews.

• Translate the VP of Pricing and Packaging’s vision into executable pricing, packaging, and commercialization guidelines, frameworks and strategies across product lines and verticals.

• Lead NPI commercialization — pilots, launch playbooks, readiness reviews, and post-launch optimization.

• Partner with IT, Revenue Ops, and Finance to ensure pricing accuracy, CPQ/billing readiness, and operational scalability.

• Design and run pricing and elasticity experiments to test monetization hypotheses and improve launch economics.

• Drive insights and reporting to monitor pricing health, adoption, ARR, and margin impact.

• Lead cross-functional preparation for commercialization and pricing decision forums
  , ensuring proposals are data-driven and aligned with monetization frameworks.

• Partner with Sales and Revenue Operations to align GTM readiness, compensation, and enablement around new offers.

• Mentor and scale a high-performing team; manage vendor relationships supporting pricing research and analytics.

• Drive operational excellence across pricing systems, discount policies, and monetization governance.

• % of innovations and business cases incorporating monetization frameworks

• ARR/margin uplift from monetization initiatives

• % NPIs meeting ARR/adoption targets at 6/12 months

• Price realization %, preferred package adoption %, CPQ accuracy

• Actionable monetization experiments and insights delivered per quarter

• Experience in pricing, packaging, commercialization, or revenue strategy within B2B SaaS

• Proven success embedding monetization frameworks and customer value modeling into product strategy and business cases

• Hands‑on expertise in value-based pricing, elasticity testing, and financial modeling

• Proficiency with Salesforce CPQ, billing, and BI tools (Looker, Tableau, Power BI)

• Exceptional executive communication, influence, and cross‑functional leadership

• Comfortable operating in fast‑paced, high‑growth environments

Preferred Qualifications: Experience in Fintech or payments
· Conjoint/econometric modeling expertise
· MBA or advanced quantitative degree

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving.

We’re in this together. Come be human, with us.

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample…