Counselor Assistant; Administrative Specialist

Overview

Counselor Assistant (Administrative Specialist
1) role at Oregon Department of Human Services. 4 hours ago Be among the first 25 applicants. This position is with the Oregon Department of Human Services.

Initial Posting Date 01/06/2026
Final date to receive applications 01/13/2026
Agency Department of Human Services
Salary Range $3,705 - $5,066
Position Type Employee
Position Title Counselor Assistant (Administrative Specialist
1)

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from historically underrepresented groups, including racial/ethnic minorities, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve a diverse and inclusive community.

Opportunity awaits! Oregon Vocational Rehabilitation in Tillamook is seeking a Counselor Assistant to join their team. The Counselor Assistant supports colleagues and serves clients with strong organizational and time-management skills to meet deadlines.

The Vocational Rehabilitation Counselor Assistant coordinates between the consumer, VR counselor, Rehabilitation Supervisor, and community partners to ensure quality and timely customer service for individuals with disabilities. The primary purpose is to provide direct consumer support, respond to client or provider concerns, and oversee fiscal matters. The Counselor Assistant also has knowledge of state and federal law, reporting requirements, rules, policies, and procedures, and supports the program.

• Support counselors in their role, ensuring client services are provided.
• Process records requests from multiple agencies in accordance with agency records policy and client privacy rights.
• Provide person-centered direct support services to consumers with disabilities by assisting with completion of application forms and gathering information to determine eligibility for VR services.
• Assist with scheduling/rescheduling evaluations.
• Routinely contact consumers by telephone, in writing, and in person to provide follow-up services.
• Assist in the program’s case management system (ORCA) and understand caseload management, budget, and financial management.
• Complete exception requests/purchase orders with vendors and submit required documentation to the Office of Contract and Procurement.

• Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data; OR
• An associate degree in general office occupations and one year of experience with records processing, generating documents, and gathering and sorting data; OR
• An equivalent combination of education and experience.

We are looking for candidates with:

• Proven experience utilizing time management, organization, and prioritization skills to meet deadlines.
• Experience communicating complex information verbally and in writing to people with diverse education, language, and cultural backgrounds through different platforms (e.g., cell phone, email, in person).
• Previous administrative experience to include managing a front desk, answering phones, and providing administrative support to program staff.
• Experience with bill paying, reviewing invoices and reconciling reports with accuracy.
• Experience entering, updating and retrieving information in database software in a timely and efficient manner.

• Your resume (optional) and cover letter (optional) may be uploaded in the Resume/CV field on the online application.
• Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. They will determine if you are selected to move forward and may influence starting salary if you are a final candidate.
• Please include detailed work history with month/year start and end dates for each role. If applicable, indicate if a degree has been completed.
• If you are the final…