Patient Access Representative

Position: Patient Access Representative I
Job Description Summary
This position is for 3-12-hour shifts to support the Ortho/Ortho Urgent Care clinic.

Entity
Medical University Hospital Authority (MUHA)

Worker Type
Employee

Worker Sub-Type
Regular

Cost Center
CC004951 ORBG - SCOI - TRMC

Pay Rate Type
Hourly

Pay Grade
Health-20

Scheduled Weekly Hours
36

Work Shift

Job Description

Performs accurate clinic registration of patients, not to exclude scheduling, authorization and insurance verification functions using proper resources provided by MUSC. Collects co-pay/coinsurance at time of service according to the MUSC policies. Corrects registration errors to prevent front-end denials. Provides excellent patient focused customer service and communicates effectively to service delivery areas to maximize patient flow and customer service. Answer phones calls according to proper protocol provided by RMC.

Additional Job Description
High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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