Patient Access Representative

Overview

Provide administrative coverage at the front desk of the HIV and STD Clinic including monitoring the clinic appointment line to schedule appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration and documentation. Schedule interpreters for clients. Retrieve billing charges.

• Provide administrative coverage at the front desk of the HIV and STD Clinic.
• Monitor the clinic appointment line and schedule appointments for external clients (outside medical, hospital, correction systems).
• Answer multiline telephones; take payments for clinical services.
• Complete client registration and documentation.
• Schedule interpreters for clients and retrieve billing charges.

• Entity:
  Medical University Hospital Authority (MUHA)
• Worker Type:
  Employee
• Worker Sub-Type:
  Regular
• Cost Center: CC004777 ORBG - ED Registration
• Pay Rate Type:
  Hourly
• Pay Grade:
  Health-20
• Scheduled Weekly
  
  Hours:
  
  40
• Work Shift:

Provide administrative coverage at the front desk of the HIV and STD Clinic including monitoring the clinic appointment line to schedule appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration and documentation. Schedule interpreters for clients. Retrieve billing charges.

• Education:
  
  High school diploma or equivalent (GED).
• Experience:
  
  1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

Ability to perform job functions in various physical conditions and positions as described, including standing, sitting, walking, climbing stairs, working indoors/outdoors in temperature extremes, and other listed physical capabilities. Includes visual and auditory requirements and ability to work rotating shifts, overtime, and in a latex-safe environment.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

MUSC participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.