Sales Coordinator

Overview

Homewood Suites by Hilton Orange/New Havenis seeking a dynamic and proactive Sales Coordinator to join our vibrant sales team! In this role, you will be the driving force behind supporting our sales efforts, managing client relationships, and facilitating business growth. Your energetic approach and excellent organizational skills will help streamline sales processes, generate new leads, and ensure customer satisfaction. This position offers an exciting opportunity to develop your management skills while actively contributing to our company's success in a fast‑paced, competitive environment.

• Administrative Support: Provide comprehensive administrative support to the Director of Sales, including preparing correspondence, proposals, contracts, and sales presentations.
• Client Communication: Serve as a primary point of contact for client inquiries, directing leads to the appropriate sales manager and answering initial questions regarding meeting spaces, accommodations, and event bookings.
• Booking Management: Assist with the coordination and execution of sales activities, including entering group room blocks, generating event orders (resumes), and ensuring all booking details are accurately noted in the property management system (PMS) and/or CRM.
• Reporting & Analysis: Prepare regular sales activity reports, tracking key performance indicators (KPIs), and conducting light market research to identify new business opportunities and competitive offerings.
• Site Inspections & Events: Coordinate and assist with client site inspections, familiarization tours, and sales‑related events, ensuring a positive and professional guest experience.
• Filing & Organization: Maintain organized and up‑to‑date client files, sales records, and departmental documents.

• High school diploma or GED equivalent;
  Bachelor’s degree in Hospitality, Marketing, or a related field is a plus.
• Minimum of 1‑2 years’ experience in a sales support, administrative, or coordinator role, preferably within the hospitality industry.
• Exceptional communication skills—both verbal and written—to engage clients confidently across various channels.
• Highly organized, detail‑oriented, and able to manage multiple projects and priorities simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software such as Salesforce or similar platforms for managing customer relationships and sales pipelines.
• Basic photo and video editing skills for social media content are a strong asset.