Merchandise Manager

Merchandise Manager – Ulta Beauty

Ulta Beauty is a leading North American beauty retailer, transforming the world one shade, one lash, one cut at a time. The Merchandise Manager (MM) leads a team of Task Associates and is accountable for supporting the operations of a retail store, including shipment, replenishment, omni‑channel, price changes, and markdowns. This leader drives the store’s business through performance, people, and process.

Experiencing a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

The MM reports to the Operations Manager (OM) and guides a team of Task Associates. The role requires a passion for operational excellence, a drive for results, and the ability to lead through unforeseen complexity.

• Promote a culture of accountability to meet or exceed the store’s goals related to retail and service sales, guest loyalty, payroll, omni‑channel, and retail shrink as set by Ulta Beauty for the store.
• Drive company profitability through operational excellence, top‑line sales growth, and expense control.
• Leverage store forecast and payroll budgets to support scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time and within the payroll budget.
• Review, analyze, and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
• Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty’s goals for the store.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
• Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
• Maintain prompt, regular attendance as the MM and hold store associates accountable to the Ulta Beauty attendance policy.

• Attract, hire, and retain a diverse team of top talent.
• Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
• Create an inclusive environment that inspires and encourages the growth and engagement of associates.
• Support all aspects of associate professional development, including training, providing individualized competency‑based feedback and coaching, succession planning, and individual development plans to enable continuous development and drive sales performance.
• Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
• Model a culture of operational excellence by leading by example, sharing best practices, establishing priorities, and providing support.
• Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to and enforce Ulta Beauty’s dress code.
• Use the company’s scheduling tool as directed to adjust schedules and manage attendance in‑the‑moment during manager‑on‑duty shifts to ensure accurate schedules and reporting.
• Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
• Ensure the execution of all operational focuses inclusive of shipment, replenishment, omni‑channel, price changes, and markdowns.
• Protect company assets and minimize loss by ensuring all store…