Lead Analyst - SAP Support

Lead Analyst - SAP Support (Avangrid)

Location: Orange, CT

Salary Range: $116,640 - $145,800

Schedule: On Site - Office

Employment Type: Full-time

Seniority Level: Mid‑Senior level

Job Function: Information Technology

Industries: Utilities

The Lead Analyst – SAP Support role, under limited supervision, coordinates and provides timely, high quality Information Technology (IT) application solutions that satisfy business and regulatory requirements. This role is responsible for leading application software analysis, design, implementation, and maintenance, project management, and system integration. The position also provides consultation and advice to internal business areas.

• Coordinates the development, maintenance, integration, and enhancement of software applications within project deadlines, including scope definition, requirement definition, research, business area analysis, data and process modeling, specification preparations, estimating, coding, and testing.
• Helps coordinate day‑to‑day tasks involved in monitoring, exception reporting, and resolution of problems in the production operation, communicating with internal business areas, external service providers, and other IT areas.
• Develops and recommends innovative business solutions and alternatives for complex problems, resulting in efficient and economical business processes.
• Interfaces with business areas to help manage expectations, facilitate resolution of issues, and prioritize work.
• Supports proposal preparation, resource management, project plan/schedule development and maintenance, risk assessment, change management, and issue management.
• Leads, mentors, and coaches lower‑level application staff. Performs day‑to‑day supervision in the absence of a project/group manager and may train less‑skilled analysts.

• Bachelor’s degree in Computer Science, Information Systems, or a related field and a minimum of 8 years of relevant experience (or an equivalent combination of education and experience).
• Project management and leadership experience.
• Working knowledge of desktop applications (Microsoft Office), Mainframe and/or client‑server technical experience.
• Knowledge of relational databases and structured query tools.
• Experience with Mainframe & Distributed Report Generation Tools, Visual Basic, and Pardox.
• Results‑oriented and proactive orientation.
• Strong analytical and problem‑solving skills.
• Effective communication and customer service skills.
• Able to work as part of a team.
• Able to lead team and resolve conflict in a constructive manner.
• Delivery focus for the business, including competence in global perspective, results achievement, initiative, innovation, and creativity.
• Global relationship skills such as flexibility, globalization, customer focus, communication, influencing, team work, and people management, with competence in team management and developing others.

• Growth & Continuous Improvement
• Initiative & Change
• Focused on Results
• Customer Centric (internal and/or external)
• Communication
• Collaboration
• Leadership (people managers/leaders)

Applicants who are not citizens of the country of the vacancy must comply with applicable immigration requirements to work legally in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status, or any other status protected by federal, state, or local law.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at

February 7 2026

AVANGRID SERVICE COMPANY