Shift supervisor, Retail

Awesome Doughnut, LLC, the exclusive franchisee for Krispy Kreme Doughnuts in Southern California, is looking for infectiously energetic, motivated, respectful, ambitious, and hospitable Shift Supervisors to join their team.

• Overseeing the proper performance of all store activities
• Training employees and ensuring that employees are working efficiently and effectively
• Maintaining adequate staff in retail and production positions
• Performing retail tasks as needed
• Performing production tasks as needed, if applicable to store type
• Ensuring customers are being cared for properly
• Ensure Production Specialists understand production schedule for the day, if applicable to store type
• Accessing the store’s safe and getting change as necessary
• Ensure Krispy Kreme security & cash handling standards and procedures are met and enforced
• Locking doors and closing at night
• Conduct store tours
• Knowledgeable of Krispy Kreme history, product & current promotions
• Model exceptional customer service skills for employees
• Promote customer service oriented atmosphere in store
• Fill customer orders accurately and quickly, including products, condiments, and change
• Handle difficult customer situations professionally
• Maintain a pleasant and courteous demeanor
• Exhibit suggested selling behaviors such as: second dozens, up-selling other products, and up-selling in sizes
• Knowledge and ability to execute all store functions
• Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures

MUST be available to work 24/7. We are a 24 hour business and all managers must be available to work any and all shifts.

$13.50 - $15.00 / hour

If you think you have what it takes and are eager to join a team of Rock Stars and Doughnut Enthusiasts, APPLY TODAY!

Are you looking for more than just a paycheck? Maybe a workplace where, when you walk in the door, everyone is smiling? And in that place, you find an atmosphere of fun, teamwork, respect and inclusion? At Krispy Kreme, you've found just what you're looking for. Since 1937, we've been making premium sweet treats that generations have grown to love. When our customers come in, they're smiling.

To be fair, they are getting ready to eat doughnuts. But we do our very best to make sure those smiles are also on the other side of the counter, on the faces of each team member...each Krispy Kremer. So don't just be a dreamer. Be a Krispy Kremer.

As the exclusive Southern California franchisee of Krispy Kreme Doughnuts, we are always in search for infectiously energetic, motivated, hospitable and doughnut enthusiasts to join our team. Awesome Doughnut makes sure employees have the tools and resources necessary to succeed in their job, opportunities for advancement, and benefits.

We look forward to meeting you!