Bakery/Deli Clerk
Listed on 2025-12-31
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Bakery/Deli Clerk role at Kroger
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Prepare bakery and deli items per customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products and correct portions to prevent shrink.
- Recommend bakery or deli items to customers.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients as per recipes.
- Label, package, and inventory ingredients and products.
- Check product quality, review "sell by" dates, and take appropriate actions.
- Use kitchen equipment properly and maintain cleanliness.
- Maintain inventory and stock levels, report discrepancies.
- Ensure proper storage temperatures and maintain logs.
- Create a welcoming environment for customers and promote trust among staff.
- Adhere to food safety and safety procedures, report unsafe conditions and accidents.
- Work cooperatively in a high-paced environment, manage conflicts professionally.
- Follow directions, seek assistance when needed, and support diverse customer needs.
- Perform essential functions with or without reasonable accommodations.
Qualifications
- Customer service skills, effective communication, basic math knowledge.
- Ability to obtain a food handlers permit after employment.
Experience
- Customer service experience, bakery or deli experience helpful, retail experience preferred.
Additional Information
We are based in California, serving over 180 stores. We value diversity, innovation, and community engagement. We offer comprehensive benefits, including healthcare, flexible schedules, tuition reimbursement, and career growth opportunities. Qualified applicants will be considered in accordance with applicable laws. For accommodations, contact us at .
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