Managing Escrow Officer

Managing Escrow Officer in Orange Cove, CA at Lennar Job Description

Managing Escrow Officer (Retail Division)

Position will sit and oversee Fresno Division branch

We are Lennar Title. Lennar Title is centered around personal growth, innovation, and diversity. We are looking for a new team member who shares our passion and dedication to bringing home ownership to life.

At Lennar Title, you’ll build your career with a Fortune 150 company that provides an excellent work environment, plenty of opportunities for advancement, and competitive benefits and compensation. Our success is a result of supporting and rewarding our team of elite professionals, who strive to exceed superior standards and exceptional services.

Join a Company that Empowers you to Build your Future

The Managing Escrow Officer is responsible for managing the division operation and its employees providing escrow and related services, to maintain cost‑effective and profitable operations. The role will also be responsible for enforcing performance and operating goals and objectives for branch and branch associates while monitoring overall branch and associate performance. The Managing Escrow Officer will ensure staff is providing title services to customers as well as partnering with and acting as a liaison between mortgage and builder to ensure that compliance, policy adherence, production goals, and timelines are met.

• Manages the division ensuring escrow and related services through staff to maximize productivity and profitability
• Gathers and reviews business information, pertinent to the division, such as reporting, market forecasting, and personal data report
• Frequently consults with senior leadership personnel to obtain a variety of real estate and related business information
• May work with vendors who provide services to FA, typically pre‑approved; monitor/manage vendor compliance, cost effectiveness, quality and timeliness of work. Improve processes/ quality of output; in smaller locations, may manage a wider range of vendors including office management providers
• Track and monitor division expenses; role may include office management‑type duties
• Extensive experience in the title and escrow industry including residential, commercial, subdivision, and exchanges. Excellent supervisory skills. Professional communication skills. Computer skills. Prior management experience required; college level management courses helpful.
• Works on a diverse range of problems of moderate scope where analysis of situations or data requires evaluation of a variety of factors and an understanding of current business and trends.
• Exercises judgment within generally defined practices and policies in determining objectives and approaches to project completion.
• Receives assignments in the form of objectives, establishes goals, and assigns resources to meet schedules and goals
• Work is reviewed in terms of meeting product, project, or operational objectives, quality, schedules and budgets
• Manage, supervise, and coordinate escrow personnel to assure compliance with company policies and timely escrow procedures
• Regularly reviews quality of work and may spot check complete escrow files to insure adherence to customer request as well as to company policies and procedures.
• Assists customers by resolving complaints, expediting orders, explaining procedures, pricing schedules, etc.
• Strong process skills required; detail oriented
• Strong computer skills and knowledge of company operating systems/applications
• Strong problem‑solving and customer service skills
• Ability to lead/sought out for advice
• Able to manage competing priorities
• Successful track record designing, developing, and executing complex projects.
• Can influence the thinking of, or gain acceptance from others in sensitive situations using influence.
• Strong communication skills with the capacity to communicate the function’s vision and the department’s direction and set aligned goals. Provides resources and creates systems to measure results. Familiar with competitor, financial and industry dynamics.
• Actively recruits, retains and develops talent and holds employees accountable for results. Leads…