Process Improvement Manager

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$69,000.00/yr - $72,000.00/yr

Summary: The Process Improvement Manager is responsible for driving operational excellence by evaluating and enhancing business and operational processes, internal controls, and inventory management systems. This role partners globally and closely with senior leadership across the board with each segment of the company, company wide operational teams, overseas teams, identifies inefficiencies, mitigates risks, ensures compliance, and implements sustainable improvements across all company functions and departments.

Work Hours: Monday to Friday from 08:00 AM to 05:30 PM, 2 Saturday(s) a month from 08:00 AM to 02:30 PM.

Seniority Level: Mid-Senior Level

Employment Type: Full-time

Compensation: This salaried, exempt position pays from $69,000 to $72,000 per year. The estimated annual pay for new hires generally ranges from $69,000 to $72,000 or more, depending on experience, education level and annual bonuses.

• Identify and implement process enhancements through audits, data analysis, and cross-departmental collaboration.
• Oversee the cycle count and physical inventory process nationwide, ensuring all warehouses and product categories are audited at least once per year.
• Analyze inventory variances, determine root causes, and implement corrective and preventive actions.
• Conduct operational audits to assess controls and processes related to receipt of goods, inbound/outbound shipments, invoicing, transfers, returns, and large shipment procedures.
• Collaborate with senior leadership to monitor internal controls, assess risks, and provide strategic feedback on audit findings and improvement opportunities.
• Plan, test, and execute internal audit activities to evaluate the company’s system of internal controls and ensure compliance with established policies and procedures.
• Develop practical, efficient solutions that balance quality, effort, and business priorities.
• Lead and participate in change management initiatives to ensure processes achieve the right balance of rigor, replicability, adaptability, and flexibility.
• Ensure compliance with inventory and operational procedures; propose and implement process improvements as needed.
• Identify control weaknesses and develop actionable audit recommendations; prepare and submit comprehensive audit reports to senior leadership.
• Evaluate departmental activities for adherence to management objectives and company policies.
• Maintain complete and accurate process documentation and ensure timely updates as procedures evolve.
• Deliver high‑quality audit findings, reports, and recommendations that enhance operational effectiveness.
• Serve as a liaison across departments to promote collaboration and informed decision‑making.
• Collaborate with senior leadership to monitor internal controls, assess risks, and provide strategic feedback on audit findings and improvement opportunities.
• Strong analytical and critical‑thinking skills with the ability to define issues, identify root causes, and develop effective solutions across all areas and business segments.
• Exceptional verbal, written, and presentation skills, with clear structure and professional delivery.
• Sound judgment and the ability to make timely, balanced decisions across competing priorities and risks.
• Strong managerial presence with the ability to engage effectively with senior management and cross‑functional teams.
• Perform additional duties and special projects as assigned.

• Bachelor’s degree required (preferred in Business Administration, Operations Management, Accounting, or related field).
• Proven experience in process improvement, internal audit, or operations management.
• Demonstrated success leading cross‑functional teams and managing complex projects.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Strong analytical and problem‑solving skills with the ability to collect data, identify trends, and draw valid conclusions.

• The physical demands described here are representative of those that must be met by an employee to…