Business Analyst

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We’re looking for a Business Analyst Superstar!

All About Aeries

Aeries Software is a leading EdTech company offering a comprehensive Student Information System in both California and Texas. With a rich history of innovation and a proven track record of developing software focused on the whole student, Aeries ensures that student data empowers success and never impedes.

As a Business Analyst
, you will engage with external stakeholders (customers and sales prospects), internal stakeholders, and other resources to document the details that will meet the needs of customers; bridging the gap between business needs and technological solutions within the organization. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing software testing, including user acceptance testing. To succeed in this role, you should have a natural analytical thought process and the ability to explain difficult concepts to non-technical users.

• Serve as Product Owner to specific product teams
• Responsible for prioritization of work items across assigned subject matter expertise areas
• Communicate with and serve as a resource to Product Managers to guide larger prioritization decisions
• Troubleshoot ticket escalations
• Work closely with the development team to produce high‑quality features
• Gather product requirements, which includes:
• Collating input from various sources, including quarterly user group meetings
• Defining desired outcomes
• Collaborating with System Architects to refine customer requirements
• Defining customer struggles
• Defining logical workflow
• Defining the Acceptance Criteria
• Creating regression
  
  Searching and user-acceptance test plans
• Creating documentation
• Communicating system functionality, as well as current and upcoming system changes, to customers, support, trainers and other system users
• Conducting post-development testing
• Verifying that Acceptance Criteria was met
• Adjusting regression testing plans

• 3 – 5 years working with SaaS applications, preferably as part of a student information system
• Bachelor’s degree in business, data or computer science preferred
• Experience writing user stories, including use of Gherkin
• Experience with wireframes and/or mockups of UI
• In-depth knowledge of federal (CRDC) and CA and Texas state reporting requirements and regulations preferred (TSDS, PEIMS, SAAH, CALPADS)
• Proficiency in leveraging AI-powered tools and platforms for data analysis, prototyping, customer and market analysis, etc.
• Ed-Fi knowledge preferred
• Empathy for customers and team members
• Creating and maintaining a collaborative work environment
• Attention to details
• Clear, concise, and effective written and verbal communication
• Project, time, and stress management
• Ability to prioritize, solve problems, and multitask
• Ability to adapt to sudden changes in project requirements and priorities

• School and SIS experience, with Aeries experience preferred
• An understanding of the customer journey and workflow processes
• Experience developing documentation
• Experience with SQL Query and/or Postman
• Familiarity with Agile or other project management methodologies

• Full-time
• Salaried, exempt

• Our headquarters is in Orange, CA
• Remote work within the US (CA or TX preferred)

• Occ yayi occasional travel, including (but not limited to) CA and TX

• Prolonged periods of sitting or standing at a desk and working on a computer

• $72,000 - $100,000 annual salary, based on experience and skills
• Bonuses awarded for exceptional performance

• Health insurance coverage for employees and covered dependents

Aeries Software provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Aeries Software, LLC., is unable to sponsor, or take over sponsorship of, employment visas at this time.

• Mid-Senior level

• Full-time

• Research, Analyst, and Information Technology
• Software Development