Clinical Operations Business Analyst; QGenda - Physician Enterprise Finance - Hybrid

Who We Are

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region.

Listed among America’s Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and qua ternary care and is home to Orange County’s only National Cancer Institute‑designated comprehensive cancer center, high‑risk perinatal/neonatal program and American College of Surgeons‑verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center.

UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

To learn more about UCI Health, visit (Use the "Apply for this Job" box below)..

Incumbent is a skilled and experienced clinical scheduling platform (Qgenda/Opentemo/Shift Admin) expert and Epic Enterprise Specialist. Position focuses on optimizing and overseeing the QGenda platform, specializing in on‑call scheduling, advanced scheduling, capacity management, and clinical effort insights within the healthcare organization. Incumbent will have a deep understanding of QGenda's and Epic EMR system capabilities. Duties will include project management and working with multiple stakeholders.

In addition, the individual will play a role in clinical operations as it relates to working with Physicians and Advanced Practice Providers. Will lead the implementation, roll‑out, and ongoing management of our QGenda platform for all 23 clinical departments.

• Must demonstrate customer service skills appropriate to the job
• Excellent written and verbal communication skills in English
• Advanced written and verbal communication skills with the ability to convey complex information in a clear, concise manner. Ability to produce and deliver presentations to diverse audiences
• Advanced organizational and project management skills.
• Advanced knowledge and skill in internal databases, BI applications, tools, and systems. (Qgenda/Opentemo/Shift Admin) & Epic
• Advanced interpersonal skills for effective collaboration with managers, professional and technical staff.
• Ability to serve as an advanced technical leader providing advice, counsel, and analysis on business intelligence issues.
• Ability to maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships across the Health System

• Knowledge of University and Medical Center organizations, policies, procedures and forms
• Experience working in Academic Medicine
• BS or MHA Degree in Healthcare Management
• 3-5 years’ experience working within Epic EMR and Qgenda/scheduling platforms

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

* Misconduct Disclosure Requirement:
As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct;

have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding…