PD Principal Admitting Worker - DHI Call Center - Varied

Who We Are

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459‑bed, acute care hospital in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region.

Listed among America’s Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and qua ternary care and is home to Orange County’s only National Cancer Institute‑designated comprehensive cancer center, high‑risk perinatal/neonatal program and American College of Surgeons‑verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center.

UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

Incumbent is responsible for all aspects of scheduling and registering of patients in the CDDC clinic. Utilizes computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information and generate letters for authorizations. Responds to Member Services and Call Center inquiries. Manages medical record acquisition and distribution and communicates/coordinates with medical staff/case managers to resolve issues relating to scheduling of patients.

Educates clinical staff, physicians, and team members about the scheduling process as appropriate. Ensures the accuracy and presence of appropriate documentation for effective patient care.

• Previous experience with computer registration and registration scheduling system
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must demonstrate general understanding of medical terminology
• Must demonstrate customer service skills appropriate to the job
• Must be able to travel to off site physician practices
• Minimum one (1) year recent experience (within past two (2) years) registering patients in a hospital or clinic, working as a Medical Assistant, or working in medical billing
• General knowledge of ICD9 and CPT codes
• Excellent written and verbal communication skills in English
• Demonstrated experience using MS Office
• Ability to work weekends, holidays, and evenings
• Ability to maintain a work pace appropriate to the workload
• Ability to interpret and understand various medical insurance plans and make accurate determinations regarding coverage
• Ability to establish and maintain effective working relationships across the Health System

• Knowledge of University and medical center organizations, policies, procedures and forms
• Familiarity of Joint Commission standards
• Experience with Epic
• Demonstrated experience with authorization process and surgical scheduling
• Bilingual in English and Spanish

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

As a condition of employment, all applicants who accept an offer of employment must comply with the following conditions of employment:
Background Check and Live Scan, Employment Misconduct, Legal Right to Work in the United States, Vaccination Policies, Smoking and Tobacco Policy, Drug Free Environment. Additional conditions that may apply include California Child Abuse and Neglect Reporting Act, E-Verify, and Pre-Placement Health Evaluation. For more information, see (Use the "Apply for this Job" box below)..

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce and honoring unique experiences, perspectives, and identities.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, contact UCI's Employee Experience Center at eec or (949) 824‑0500, Monday‑Friday 8:30 a.m.‑5:00 p.m.

Must be able to provide proof of work authorization.