Accounts Payable Manager

Position: Accounts Payable Manager (1885)

Purpose Of Position

The Accounts Payable Manager provides strategic leadership and operational oversight for both trust accounts payable (insurance premium-related fiduciary funds) and trade accounts payable (operational/vendor expenses). This role ensures the accurate, timely, and compliant processing of all payable transactions—including disbursements from trust accounts to carriers, brokers, and general agencies, as well as payments to corporate vendors. The Manager drives process optimization, automation, financial integrity, and regulatory compliance across both AP functions.

This position leads and develops the AP team, partnering cross‑functionally with Purchasing, Accounting, Operations, Finance Systems, and Customer Services. The ideal candidate combines strong leadership skills with in-depth knowledge of AP operations, trust accounting, and insurance premium processing.

Essential Functions Leadership & Team Development

• Provide daily leadership, guidance, and oversight to the AP team across both trust and trade functions.
• Set clear performance expectations and support ongoing professional development for AP staff.
• Foster a high‑performance, collaborative culture centered on accuracy, timeliness, service, and continuous improvement.
• Oversee staffing activities, including recruiting, onboarding, coaching, performance management, and corrective actions when necessary.
• Balance team workload and resource allocation to ensure deadlines and service standards are met.

Trust Accounts Payable Management

• Manage trust disbursements to insurance carriers, brokers, general agencies, and other stakeholders.
• Ensure all trust payments adhere to fiduciary regulations, carrier contracts, and internal trust policies.
• Oversee daily, weekly, and monthly trust payable account reconciliations, ensuring accuracy and proper documentation.
• Research and resolve trust‑related discrepancies and exceptions.
• Maintain audit‑ready trust records and support internal, external, and regulatory audits.

Trade Accounts Payable Strategy & Operations

• Oversee the full trade AP cycle, including invoice receipt, matching, approvals, payment processing, and reconciliation.
• Ensure compliance with corporate policies, internal controls, audit requirements, and relevant regulations.
• Collaborate with Accounting to ensure accurate GL coding, timely posting, and proper financial reporting.
• Lead month‑end and year‑end AP close activities, including accruals, reconciliations, and reporting.
• Monitor KPIs such as invoice cycle time, aging, and exception rates.
• Resolve escalated vendor issues, disputes, and payment exceptions.

Employee Expense Management

• Oversee the end‑to‑end employee expense management process, including T&E, mileage, corporate card transactions, and other reimbursable expenses.
• Manage and optimize the company’s expense reporting system, ensuring proper configuration, workflow efficiency, and alignment with corporate policies.
• Monitor employee expense submissions in accordance with company policies, IRS requirements, and internal controls.
• Provide training and guidance to employees and managers on expense policies, documentation requirements, system usage, and compliance expectations.
• Analyze employee expense trends to identify cost‑saving opportunities, spending patterns, and policy improvement needs.
• Ensure employee expense processes, controls, and documentation remain audit‑ready, compliant, and consistently applied across the organization.

AP Automation, Process Innovation & Systems Leadership

• Champion automation and digital transformation across trust and trade AP workflows.
• Lead implementation and optimization of AP technologies such as invoice OCR, automated workflows, electronic payment platforms, and trust accounting systems.
• Partner with Finance Systems and IT teams to support integrations, upgrades, and issue resolution.
• Streamline manual or legacy processes to enhance scalability, accuracy, transparency, and efficiency.
• Maintain comprehensive SOPs, process documentation, and training materials.
• Track and analyze automation‑related KPIs to identify improvement opportunities.

Cross‑Functional Collaboration

• Work closely with Purchasing to align…