Retail Sales Associate - Part-Time

Pay & Commission

$15.00 to $18.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $4.32 per hour on top of your hourly rate.

• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to employees on the second day of employment, allowing withdrawal of up to 50% of wages earned, up to seven times in a payroll cycle.
• Unlimited commission above hourly base rate.
• Employee discounts available on the first day of employment.
• Access to over 10,000 discounts from more than 1,000 companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401k program after six months of employment.

We are seeking entry‑level, part‑time sales associates in our pawn store locations nationwide. As a Pawnbroker / Retail Sales Associate, you will partner with all store staff to provide customer service on both the lending and retail sides of the business. You will greet, engage, and process sales, loans, and other transactions across a wide variety of merchandise, including tools, electronics, firearms (in FFL locations), and more.

• Greet and interact with all customers to develop rapport and recommend appropriate financial solutions.
• Perform non‑management open/close procedures.
• Keep the sales floor clean, stocked, and maintain merchandise displays.
• Execute sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.
• Handle all cash and negotiable items following established policies.
• Answer incoming calls per company standards.
• Communicate legal aspects of pawn and buy transactions to customers.
• Communicate effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partner with all employees to create a positive customer experience.
• Successfully complete assigned training.
• Perform other related duties as assigned.

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform duties and tasks for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to work with firearms and obtain firearms certification.
• Ability to assist customers on the exterior of the building and retrieve products from exterior storage areas.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Proficient basic math calculations.
• Cash handling experience is preferred.
• Ability to work in multiple locations as business needs dictate.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2‑8% commission based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

Note:

The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities at any time. Duties and responsibilities may be subject to change due to reasonable accommodation or other reasons.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

• Earned Wage Access is provided by Net Spend; signup by the employee is required; restrictions and fees apply.
• First Cash 401K program is available to all employees 21 years of age or older.
• Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the specific position.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

First Cash will provide reasonable accommodations for qualified individuals with disabilities.