Site IT Support Specialist

This position will not start until End of April/May due to the timeline of the new facility opening. This is a combination of level 1 and level 2 Helpdesk/Tech Support. Top tickets will be password reset, permission changes, printers/network devices, and hardware/software service. Daily breakdown will be 90% tickets and 10% project work. Faith is big on promoting from within and will get the candidate on a project for future growth and knowledge to move within the IT team.

This role is focused on delivering helpdesk support with a combination of level 1 and level 2 responsibilities, handling top tickets such as password resets, permissions, network device support, and hardware/software troubleshooting. The candidate will manage 90% of daily tickets and participate in project work that supports future professional growth within the IT team.

• Support
• Troubleshooting
• Hardware
• Customer service
• Technical support
• Help desk
• Service desk
• Service Now
• Office 365
• Desktop
• Active Directory
• Help desk support
• Windows
• Networking
• Imaging
• PC support
• IT support
• User support

• Must be able to communicate with leadership.
• Looking for someone with a good personality who is confident with their work.
• Someone willing to learn and improve throughout this role.
• Participate in training sessions and stay updated on new technologies and procedures.
• Jack of all trades as they'll be working as onsite support.

Intermediate Level

This is a Contract to Hire position based out of Opelika, AL. Workplace Type:
This is a fully onsite position in Opelika, AL.

The pay range for this position is $20.00 - $35.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

This position is anticipated to close on Mar 11, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.