Service Advisor
Job in
Ontario, San Bernardino County, California, 91761, USA
Listed on 2026-01-27
Listing for:
Martin Automotive Group
Full Time
position Listed on 2026-01-27
Job specializations:
-
Automotive
Job Description & How to Apply Below
Responsibilities:
* Greet customers promptly
* Obtain customer and vehicle information
* Clearly report all vehicle symptoms as described by the customer
* Determine and recommend needed maintenance base on age, mileage and history of vehicle
* Prepare a complete and accurate estimate of cost for labor and parts
* Establish follow up time
* Monitor the progress of each vehicle throughout the day, and updating customers frequently
* Verify that the final invoice reconciles with the work performed on the repair order
* Explain all completed work and charges to customers
* Must have high school diploma or GED
* Proven record of achieving exceptional Customer Satisfaction
* At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience
* Above average energy level
* A desire for a long term career with a growing organization
* Bilingual preferred but not required
* Personal and professional integrity
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