Network Carrier Coordinator

Position: Network Carrier Coordinator I
** Job Description**:

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:
* Medical, Dental, Vision Benefits start at 30 Days
* 401 (K) Savings Plan with a company match
* Discounted employee stock purchase options
* Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
* All major holidays paid and Paid time off within your first year
* Up to 12 weeks paid maternity leave
** We are immediately hiring a*
* ** Network Carrier Coordinator*
* ** in New Albany, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
**
* Pay Type:

Exempt / Salary paid Twice Per Month
* Hourly Pay: $18.00 based on experience.

* Schedule:

Remote
- Monday-Friday 8:00 a.m. – 4:30 p.m.
** Summary
* * The Network Carrier Coordinator will manage 4th party relationships with Network Carriers to ensure SOP compliance, delivery performance, properly timed billing, and overall customer satisfaction.

** Essential Functions
*** Print delivery tickets for inbound trucks and fax them to Network Carriers
* Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled
* Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations
* Manage the Open RA report (monthly)
* Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow up survey with the customer to confirm delivery; update system so we can invoice the client
* Respond to pending invoice questions from the Network Carrier Invoicing Team
* Validate and update complete dates in iDirect for orders that have a scheduled date
* Assist Operations Supervisor with building return trucks
* Serve as backup for Operations Supervisor’s phone and email
* Operations background (Logistics and/or Transportation)
* Meets corporate competency model requirements
* Organization skills
* Ability to understand and follow work procedures
* Communication skills (verbal and written)
* Ability to build professional relationships
* Practical Learning skills
* Bachelor's degree preferred
* One (1) year or more years related experience required

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
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