Battery Field Technician

Description

The Battery & Charger Technician is responsible for inspecting, maintaining, and repairing motive power equipment. This position conducts basic troubleshooting, field and shop repairs, and responds to customer needs. Training is provided but some mechanical experience is required. Excellent employee benefits that are effective the day you start.

The Battery & Charger Technician is responsible for inspecting, maintaining, and repairing motive power equipment. This position conducts basic troubleshooting, field and shop repairs, and responds to customer needs.

• Perform routine preventative maintenance.
• Troubleshoot battery and charger systems.
• Perform repairs at customer locations and Concentric shops.
• Respond to client needs in a timely manner, while applying great customer service behaviors.
• Complete all work order and customer facing documentation while adhering to Concentric SOP expectations.
• Work safely and follow all safety requirements.
• Work independently or with a team in a professional manner.
• Other duties as assigned by supervisor.

• A score card that reflects performance in areas such as safety, efficiency, work order completion, customer satisfaction, and issue resolution.
• Exercises high degree of time management skill, resulting in greater than 90% time billable to customers.
• Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.
• Other key metrics prescribed by Concentric Motive Power leadership, resulting in positive customer and Company impact.

At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
• Full benefits package that starts day one – Includes medical, dental, vision, company-paid life insurance and disability coverage.
• 401K with match
• 8 paid holidays
• Full-time Employees receive 128 Hours of PTO Annually
• Training and mentoring – Learn from our experts in the industry.
• Advancement opportunities.

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

• High School or GED Diploma required. Open to consider an automotive or trade school graduate.
• Must be able to pass a background check and drug screen.
• Working knowledge of basic AC and DC electrical/electronic theory.
• Strong communication, problem solving, and analytical skills.
• Ability to organize his/her own work and work independently, with limited supervision.
• Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
• Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
• Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
• Ability to adapt to a fast-changing environment.
• Willingness to work occasional overtime.
• A valid driver’s license
• Experience in material handling environment is preferred, but not required.
• Concentric Technicians may need to travel out of state to perform work. The Department of Transportation (Use the "Apply for this Job" box below). several requirements for drivers of commercial motor vehicles weighing less than 26,001 pounds who are driving across state lines, including:
• Drivers must be at least 18 years old to drive "Intrastate". Drivers must be at least 21 years old to drive "Interstate".
• Drivers must have a valid driver's license at all times.
• Drivers must have a valid DOT medical card or the ability to obtain DOT medical card per DOT/FMCSA guidelines during the hiring process. Drivers must continue to maintain their active medical card status throughout their employment.
• Drivers must follow the DOT's HOS regulations.
• Drivers must be able to obtain a CDL to drive commercial motor vehicles or combination vehicles weighing more…