Operations Associate

Charlotte, North Carolina, United States

Location: Remote
Compensation: $30 $ 45 per hour (based on experience)
Employment Type: Full-Time
Department: Operations
Industry: Logistics & Haulage
Company: Nexa Ride Express

Nexa Ride Express is a fast-scaling, tech-driven logistics and haulage company dedicated to transforming how freight is moved across the country. We partner with businesses of all sizes to deliver dependable, efficient, and forward-thinking transportation solutions. With a focus on operational excellence, smart routing, and driver empowerment, Nexa Ride is quickly becoming a trusted name in freight.

We're building a team of sharp, resilient, and resourceful professionals ready to move with speed, precision, and passion. If that sounds like you we want you on our team.

As an Operations Associate
, you will play a central role in the success of our freight movement operations. You'll help coordinate dispatch activities, track shipments in real-time, support drivers, and ensure that every delivery runs smoothly from point A to point

B. This is a critical role for someone who enjoys problem-solving, thrives under pressure, and wants to be part of building a logistics powerhouse from the ground up.

This is a remote position ideal for candidates who can work independently, think on their feet, and communicate clearly with drivers, partners, and internal teams across time zones.

Monitor all active shipments and proactively resolve any delivery disruptions, route issues, or time-sensitive concerns.

Communicate real-time delivery updates to customers and internal teams.

Coordinate scheduling for pick-ups and drop-offs based on load requirements and fleet availability.

Assign and dispatch loads to drivers while considering geographic location, vehicle type, HOS limits, and performance history.

Serve as the primary contact for driver questions and operational needs.

Ensure proper load documentation is prepared, collected, and archived.

Maintain accurate records of daily operations including dispatch logs, incident reports, and delivery confirmations.

Help ensure compliance with DOT, FMCSA, and Nexa Ride Express internal policies.

Gather operational data and contribute to performance reports and efficiency improvements.

Identify patterns and inefficiencies in day-to-day operations and propose process optimizations.

Collaborate with cross-functional teams (tech, customer service, and compliance) to streamline the full logistics workflow.

24 years of experience in transportation operations, logistics coordination, dispatch, or a related role.

Proven ability to multitask and make fast, informed decisions in high-pressure situations.

Excellent written and verbal communication skills.

Comfortable working with logistics platforms (e.g., Samsara, TMS, Onfleet, Keep Truckin, etc.).

Familiarity with US transportation regulations (DOT/HOS/FMCSA) is a plus.

Self-motivated with the ability to work effectively in a fully remote environment.

Strong organizational skills and high attention to detail.

Pay Range: $30 $ 45 per hour (based on experience and performance)
Work Environment: 100% Remote enjoy flexibility without sacrificing structure
Career Growth: Real advancement potential in a fast-growing logistics company
Training & Support: Full onboarding and continued development opportunities
Health & Wellness

Mental Health Resources

Paid Time Off & Holidays

Retirement Plan Options

Performance Bonuses & Incentives

Annual Home Office Stipend

Technology & Software Access Provided

Culture & Team

Inclusive, collaborative, and goal-oriented team environment

Frequent team check-ins, feedback loops, and growth-focused leadership

Mission-driven culture: move goods, move people, move the future

If you're ready to be part of a logistics revolution and want a hands-on role with real impact,
apply today and help us scale smarter, move faster, and serve better.