Customs Trade Coordinator

Overview

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other Fed Ex operations, and customers to deliver high level of service to customers.

• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.
• Handle high volume of work and time sensitive tasks; ability to work independently with minimum supervision.
• Interact with customers, carriers, brokers, government agencies, internal staff, and management of all levels.
• Handle data entry/keyboard tasks and demonstrate working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

• HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required.
• Excellent communication skills, verbal and written. Strong organizational and interpersonal skills. Problem solving skills.
• Ability to use multiple systems and reference material.
• Preferred:
  The shift for this position is Mon-Fri 8am-4:30pm. This role is variable remote, with some work from home opportunity and some in the office work, dependent on company policy. Must be located within close proximity of Indianapolis, Indiana.
• Mandatory overtime may be required during periods of high volume. Spot pay premiums and holidays may apply per policy.

• Pay:
  The typical starting pay for external applicants is $16.35/hr.
• Temporary surge pay premium: $3.00/hr during a surge in volume (subject to removal with 30 days notice).
• Fed Ex Logistics provides freight forwarding, as well as import and export services; equal opportunity employer including veterans and disability.

Fed Ex Logistics will consider qualified applicants with criminal histories in a manner consistent with applicable laws and ordinances. Federal and local equal opportunity statements and notifications are included as part of this posting.

Fed Ex Logistics is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights. Pay Transparency. Fed Ex Logistics will not rely on the wage history of a prospective employee when determining wages for such individual at any stage in the employment process.