Customs Trade Specialist
Springfield, Greene County, Missouri, 65897, USA
Listed on 2026-01-17
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Transportation
Dispatcher, Transportation Logistics
Overview
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
Key Responsibilities- Provide impeccable customer service.
- Process commodities identified for specialized processing to reduce risk of penalties through proper classification and duty preference application.
- Obtain correct classification of goods for customs release from databases, SOPs, tariff book, internet or customs.
- Data entry and processing of various import related documentation for submission to US Customs; may handle all PGA’s (participating Government Agencies).
- Maintain and keep current all shipment documentation in compliance with all record‑keeping requirements.
- Adhere to all international importing and exporting regulations.
- Work closely with other internal staff, departments, other Fed Ex OpCos, customers and government agencies to deliver a high level of service.
- Process agency brokerage shipments.
- Handle remote filings.
- Perform entry reconciliations as needed.
- Ensure all government and organizational policies are followed.
- Follow up on Customs matters and resolve problems.
- Perform entry reviews as needed.
- Perform other duties as assigned.
- Paid training provided.
Required Qualifications:
- HS Diploma or GED required.
- Minimum of 12 months of industry experience preferred.
- Minimum of 6 months work experience required.
- Data entry/keyboard experience required.
- Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
- Excellent verbal and written communication skills.
- Organizational, interpersonal, and problem‑solving skills.
- Handle high volume of work and time‑sensitive work; ability to work independently with minimum supervision.
- Ability to use multiple systems and reference material.
- Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, and internal departments.
- Knowledge of customs regulations and harmonized tariff schedules preferred.
Preferred Qualifications: This role is variable remote, with some work-from-home opportunity and some office work, dependent on company policy. The first three weeks at a minimum are on‑site. Monday–Friday 8:00 AM–5:00 PM.
Pay TransparencyStarting rate: $16.00/HR
Additional DetailsFed Ex Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e‑commerce and trade facilitation solutions.
We’re glad you stopped by and hope your job search experience with Fed Ex Logistics, Inc. will be rewarding. We look forward to hearing from you!
Fed Ex Logistics is an Equal Opportunity Employer including Vets/Disability.
Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00).
Fed Ex Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
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