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Customs Trade Coordinator

Remote / Online - Candidates ideally in
Irving, Dallas County, Texas, 75084, USA
Listing for: FedEx Group
Full Time, Remote/Work from Home position
Listed on 2026-01-17
Job specializations:
  • Transportation
    Dispatcher, Transportation Manager
Job Description & How to Apply Below

Responsibilities

  • Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
  • Provide impeccable customer service.
  • Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
  • Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).
  • Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
  • Adhere to all international importing and exporting regulations.
  • Work closely with other internal staff, departments, other Fed Ex operations, and customers to deliver high level of service to customers.
  • Process agency brokerage shipments.
  • May handle remote filings.
  • Ensure all government and organizational policies are followed.
  • Perform other duties as assigned.

Paid training provided.

Qualifications
  • HS Diploma or GED required.
  • No industry experience required.
  • Minimum of 6 months work experience preferred.
  • Data entry/keyboard experience required.
  • Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
  • Excellent communication skills, verbal and written.
  • Organizational skills.
  • Interpersonal skills.
  • Problem solving skills.
  • Handle high volume of work.
  • Handle time sensitive work.
  • Ability to work independently with minimum supervision.
  • Ability to use multiple systems and reference material.
  • Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
Preferred Qualifications
  • Shifts:

    Sun-Thurs 7am-3:30pm, Mon-Fri 7am-3:30pm and Tues - Sat 7 am - 3:30pm.
  • This role is variable remote, with some work from home opportunity and some in the office work, dependent on company policy. 1st 3 weeks of training are on-site. After training and metrics are met, position will be work from home.
Pay Transparency

Information to be provided upon request.

Fed Ex Logistics is an Equal Opportunity Employer including, Vets/Disability.

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