Ocean Freight Supervisor

Ocean Freight Import Supervisor – Feltham – Up to £45,000

We’re working with a well-established global freight forwarder who is looking to add an experienced Ocean Freight Import Supervisor to their Feltham team. This is a great opportunity to join a growing business with a strong reputation, modern offices, and a genuine focus on developing and supporting its people.

Based in their spacious, well-equipped Feltham office, you’ll play a key role in running a busy import operation while leading a small, dedicated team.

• Salary: £40,000 – £45,000 OTE, depending on experience
• Hybrid working: Work from home a couple of days each month
• Bonus: Performance‑related scheme
• Progression: Real opportunities to develop your career within a global organisation
• Work environment: Modern office with a collaborative, supportive culture
• Stability: A company that continues to grow and perform well in the market

As Ocean Freight Import Supervisor, you’ll be responsible for the smooth day‑to‑day running of the import operation. Your role will include:

• Overseeing ocean import shipments from origin through to final delivery
• Leading and supporting a small team, helping them perform at their best
• Ensuring all customs procedures and documentation are completed accurately and on time
• Acting as a key point of contact for customers, carriers, unl
• Spotting ways to improve processes and enhance the customer experience
• Assisting management with KPIs, reporting, and planning

To be successful in this role, you’ll need:

• Solid experience in ocean freight imports within a freight paragu environment
• A good working knowledge of customs processes and documentation
• Confident communication skills and experience leading or mentoring a team
• The ability to stay organised and calm in a fast‑paced environment
• Good IT skills and familiarity with freight management systems
• A hands‑on, proactive approach and a genuine pride in delivering a high level of service