Customs Trade Coordinator - S2

2 days ago Be among the first 25 applicants

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service and obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs. Handle data entry and processing of import related documentation, including agency brokerage shipments and remote filings. Maintain and keep current all shipment documentation in compliance with record‑keeping requirements.

Adhere to all international importing and exporting regulations. Work closely with internal staff, other Fed Ex operations, and customers to deliver a high level of service.

• Obtain correct classification of goods for customs release.
• Data entry and processing of various import related documentation for submission to US Customs.
• Maintain and keep current all shipment documentation in compliance with all record‑keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other Fed Ex operations, and customers to deliver high level of service.
• Process agency brokerage shipments.
• Handle remote filings.
• Ensure all government and organizational policies are followed.
• Perform other duties as assigned.

• HS Diploma or GED required.
• No industry experience required. Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required.
• Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
• Excellent communication skills, verbal and written.
• Organizational skills, interpersonal skills, problem solving skills.
• Handle high volume of work, time‑sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels.

Starting pay is $18.15. This role is variable remote, with some work from home opportunity and some in‑office work, dependent on company policy. Job will require onsite work until productivity and accuracy standards are met. Thereafter, work‑from‑home options will become available based upon company needs.

16.50–21.75 USD.

The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Hybrid – Monday‑Friday 4:00 PM–12:30 AM. Mandatory overtime may be required during periods of high volume. Working on company‑recognized holidays may be necessary.

Tonawanda, NY.

Fed Ex Logistics is an Equal Opportunity Employer, including veterans/disabled. Fed Ex Logistics will consider qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles. Fed Ex Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining wages.