Logistics Specialist; Operations

Logistics Specialist (12 Month Contract) Coordinate global shipments and ensure accurate documentation and KPI reporting for outbound logistics

Location:

Vancouver

Compensation: $65,000 - 70,000 CAD / year

Job Tags:
Operations

Welcome to Herschel Supply, where we make quality products for a lifetime of better journeys. Designed with timeless form and intuitive function in Vancouver, Canada, every piece is backed by our signature warranty for wherever you’re going next.

Since 2009, we’ve never stopped taking risks. We’re constantly innovating, growing our community and heading on new journeys. We’ve gotten lost in new cities, made lifelong friends all over the world, road tripped with no GPS, and explored a ton of creative pursuits along the way.

Putting yourself out there isn’t easy. It means stepping outside of your comfort zone and trying something new. It might be scary at first, but it also leads to the best parts of life. Inspiring others to take that leap is what we live for. Wherever you’re headed, we’re here to help you pack your future with possibilities.

So, come along for the ride, get inspired and Put Yourself Out There.

Join the team that moves Herschel forward. As a Logistics Specialist based at our Vancouver HQ, you’ll oversee the day-to-day execution of outbound shipments, ensuring our information flow is as seamless as our design. We are a community of creators who believe the best work happens when we’re together; that’s why we collaborate in‑person Monday through Thursday, with Friday being flexible to work from home.

This is a full‑time, 12‑month maternity cover contract starting ASAP.

Reporting to the Director, Distribution & Transportation, and working closely with the Distribution, Procurement, & Sourcing teams, you will be responsible for the following:

• Coordinating global export shipments — including ocean, air, and courier — from vendors and factories to distributors and warehouses.
• Liaising with customs brokers and freight forwarders to ensure timely shipment dispatch and customs clearance.
• Ensuring inbound delivery readiness by collaborating with Distribution and global warehouse teams to track arrival and facilitate timely receiving.
• Maintaining accurate logistics master files, including shipping documentation, distributor/forwarder/vendor information, and special requirements.
• Inputting, updating, and managing shipment data in ERP and other logistics systems, ensuring real‑time accuracy.
• Compiling and distributing outbound shipment reports to internal supply chain stakeholders.
• Supporting compliance by ensuring all documentation meets internal standards and government regulations.
• Assisting in maintaining KPI dashboards and logistics performance reports, identifying and escalating service‑level issues as needed.
• Supporting the creation of continuous improvement opportunities in shipping, document handling, and partner coordination.

• On‑time shipment release and product availability based on seasonal start‑ship dates
• Accuracy and completeness of shipping documentation
• ERP and database data integrity (minimal shipment or SKU discrepancies)
• Timeliness of customs clearance

• 3‑5 years’ experience in a global logistics, transportation, or supply chain coordination role
• Experience with international freight forwarding, shipping documentation requirements, and Incoterms knowledge
• Post‑secondary degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related field an asset
• Experience with use of ERP and WMS platforms
• Knowledge of North American and international import/export regulations
• Experience working with 3PLs and/or overseas factories
• Intermediate to advanced MS Excel (pivot tables, lookups, basic formulas)
• Familiarity with customs and compliance processes
• High attention to detail and data accuracy
• Ability to multitask with excellent time‑management skills
• Clear and professional written and verbal communication
• Proactive problem‑solving and issue resolution
• Collaborative and team‑oriented mindset

The annual salary for this role falls within the range of $65,000 –…