Customs Trade Coordinator - 1st Shift

Join to apply for the Customs Trade Coordinator - 1st Shift role at Fed Ex Logistics

• Coordinate documentation required by U.S. Customs and other government agencies for the entry of goods into the U.S. on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release using databases, SOPs, tariff books, the internet, or customs.
• Data‑entry and processing of various import‑related documentation for submission to U.S. Customs, and may handle all participating government agencies (PGA’s).
• Maintain and keep current all shipment documentation in compliance with record‑keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with internal staff, other departments, Fed Ex operations, and customers to deliver a high level of service.
• Process agency brokerage shipments and may handle remote filings.
• Ensure all government and organizational policies are followed and perform other duties as assigned.

• HS Diploma or GED required.
• No industry experience required; minimum of 6 months of work experience preferred.
• Data entry/keyboard experience required.
• Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.
• Excellent written and verbal communication skills; strong organizational, interpersonal, and problem‑solving abilities.
• Ability to handle a high volume of work, manage time‑sensitive tasks, and work independently with minimal supervision.
• Must possess customer service skills, be computer literate, and be able to function in a fast‑paced environment.

• Some openings will offer variable remote (work‑from‑home) opportunities subject to company policy. Remote work will be available after 5–6 months of onsite performance and accuracy.

• Possible shifts for 1st M‑F 7 am–3:30 pm, M‑F 8 am–4:30 pm, or Tues–Sat 7 am–3:30 pm.

• Base pay: $15.75–$16.00 per hour.
• Temporary $3.00 per hour premium during surge volume, subject to removal with 30 days’ notice.

• Paid training provided.
• Employee compensation acknowledges individual contributions, encourages performance, and fosters teamwork, with benefits available immediately.

Fed Ex Logistics is an Equal Opportunity Employer including Veterans and individuals with disabilities. Fed Ex Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining wages, in accordance with the Philadelphia Ordinance No. 160840.

Fed Ex Logistics will consider qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). "Know Your Rights" and "Pay Transparency" resources are provided.