Program Coordinator

Benefits

• Bonus based on performance
• Opportunity for advancement
• Parental leave

This is an exceptional chance to gain leadership experience with a high-growth, fast-paced, and engaging youth sports company committed to positively impacting our community.

The Program Coordinator is a part-time position responsible for the successful coordination and implementation of youth sports leagues, clinics, and camps within our Arlington/D.C. and Howard/Montgomery County, Maryland territories.

• Starting hourly rate of $22 per hour.
• Opportunities for internal advancement to full-time roles.
• Primarily remote work with some required travel throughout the territories to visit venues, execute marketing initiatives, and ensure program quality standards are met.

Reports to:

Athletic Director

Staff Development and Recruitment:

• Cultivation of former staff through strategic engagement and re-hiring of experienced personnel
• Implement training programs for Maryland & Arlington Territory staff

Quality Oversight:

• Direct supervision of Senior Site Managers, Site Managers, Sport Coordinators, and Instructors/Officials
• Implementation of quality standards through Senior Site Manager assessment programs
• Weekend quality control monitoring and support

Customer Relations:

• Follow-up with parents, volunteer coaches, and participants from programs
• NPS (Net Promoter Score) monitoring and improvement initiatives

Parent Coach Training & Cultivation:

• Implement continuous coach resource training and education.
• Host weekly office hours for parent coach support.

Additional duties as organization needs require:

• PPC phone calls in collaboration with the Admin Assistant
• Assist in coach recruitment initiatives by conducting phone calls to Volunteers during the initial process and to all members in the final phase of coach recruitment.

Work Week:
Avg 29 hours

General schedule (off season):
Monday – Friday; 9:30am-3:15pm (subject to flexibility as other opportunities arise)

General schedule (in-season):
Thursday, Friday, & Monday; 10am-2pm;
Saturday/Sunday 7:30-4:00pm hours during season (Time Slots are subject to change based on season)

Job Type: Part-Time

Flexible work from home options available.