Software Engineer; Remote, United Kingdom

Job Summary

Software Engineer – Remote, United Kingdom

Division:
Festivals & GA Universe

Contract

Terms:

12‑month Fixed Term Contract, 40 hours a week

We're looking for a Software Engineer to join our team and help accelerate our velocity as we build the most exciting, performant and versatile self‑serve ticketing platform in the business.

As a Software Engineer, you'll work within a collaborative engineering team in a supportive, people‑centric culture. Our close‑knit engineering leadership team works together to design, plan, architect and build our future platform.

You’ll apply strong technical skills while collaborating with talented developers, Product Managers and Designers to craft high‑quality functionality and features.

You’ll work with a high degree of autonomy to achieve team objectives in line with our long‑term technical vision and business strategy. Often working without detailed oversight, you’ll build trust within your team and the wider business by approaching problems with pragmatism and ingenuity.

You’ll work with technologies such as Next.js, Type Script, Kafka and Go as we modernise our tech stack to support an ambitious vision for the business. You’ll collaborate on complex scaling challenges and develop thoughtful, effective solutions.

Universe is a leader in online ticketing for events, from intimate music venues to large‑scale immersive experiences. We’re growing rapidly as we support innovative concepts for renowned artists and attractions including Disney, BBC Earth and BTS.

Our highly scalable ticketing platform solves complex technical, product and design challenges while operating in over 15 countries. We power virtual concerts for Dua Lipa, distributed drive‑in events for Garth Brooks, electronic music festivals across North America, long‑running immersive experiences and major stadium sporting events.

Acquired by Ticketmaster in 2015, our growth has accelerated while maintaining operational independence. With a global engineering team of more than 40 engineers, Universe operates with its own roadmap and modern tech stack, including Next.js, Type Script, Node.js, Kafka, Kubernetes and Go, backed by the resources of a Fortune 500 company.

We ship iteratively and quickly while scaling globally, building a powerful and versatile ticketing platform through collaborative, data‑driven development. Free concert tickets are a welcome perk.

As a Software Engineer at Universe, you’ll contribute to building reliable, scalable solutions as we modernise our platform from Rails to Node.js and Next.js. You’ll deliver high‑quality code while developing as a technical contributor through code reviews, pairing sessions and collaborative knowledge sharing.

Our clients, including world‑famous artists and sought‑after events, depend on Universe to provide a stable, high‑performance platform capable of handling unpredictable demand and significant traffic spikes.

You’ll help design and implement solutions using technologies such as Next.js, Type Script, Kafka and Go, shipping frequently through continuous deployment. Most new hires deploy code within their first two weeks, some within their first two days.

Working closely with developers, designers and product managers, you’ll apply strong engineering judgement to ensure we build the right software in the right way, iteratively, quickly and at global scale.

Universe is undergoing a significant platform transformation as we scale globally. We’re adopting contract‑driven development and service‑centric architecture while evolving legacy Ruby on Rails systems into scalable, purpose‑built services powered by modern technologies.

You’ll work across Type Script, JavaScript, Go and Ruby, using tools including Next.js, Node.js, Kafka, Postgres, gRPC, Mongo

DB, Graph

QL and Kubernetes. Our observability tooling provides meaningful insight, enabling data‑driven engineering decisions while solving complex scaling challenges.

We embrace continuous deployment and rapid iteration. As part of our modernisation journey from Rails to Node.js and beyond, you’ll help build a reliable platform that scales to meet unpredictable demand…